198016669-1-16-2020-33-CC-ACHO-BKX2Q4-20200117163517

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198016669
Report Date: 01/16/2020
Date Signed: 01/16/2020 10:47:04 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/17/2019 and conducted by Evaluator Justin Dorsey

COMPLAINT CONTROL NUMBER: 33-CC-20191017120931

FACILITY NAME:	RAMSEY-RAY FAMILY CHILD CARE		FACILITY NUMBER:	198016669
ADMINISTRATOR:	RAMSEY-RAY,KIKANZA & GEOFF		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(626) 296-6901
CITY:	ALTADENA	STATE: CA	ZIP CODE:	91101
CAPACITY:	14	CENSUS: 13	DATE:	01/16/2020
		UNANNOUNCED	TIME BEGAN:	08:55 AM
MET WITH:	Christine Martinez		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

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Staff is failing to acknowlege daycare child being bullied by other children.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPA) Justin Dorsey conducted an unannounced complaint inspection to the above facility for the purpose of delivering complaint investigation findings. During todays investigation LPA met with Teacher #1.

Census: Staff #1 and Staff #2 with 13 children. During today's investigation, observation was conducted, and criminal record clearances were reviewed.

On 10/26/19, LPA Dorsey conducted an initial inspection pertaining to an allegation that the day-care is failing to acknowledge day-care child being bullied by another child. The complaint needed further investigation so that the LPA could further investigate the allegation and conduct parent interviews.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3351
LICENSING EVALUATOR NAME: Justin Dorsey	TELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 01/16/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20191017120931

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: RAMSEY-RAY FAMILY CHILD CARE	FACILITY NUMBER: 198016669
	VISIT DATE: 01/16/2020

NARRATIVE

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During the course of the investigation, LPA Dorsey interviewed staff, children and parents of the program. According to an interview with Child #1, there was a incident with a day-care child where he was punched in the eye, per child they notified Licensee Geoff Ramsey-Ray. According to interviews conducted with the Licensee and teachers there are times where children will get in verbal disputes but they are quickly resolved. Per Licensee he has never witnessed any child get punched in the eye. During the investigation the reporting party was unable to be contacted because the complaint was ananymous.

Based on interviews and observations the above allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Notice of Site Visit shall be posted for thirty (30) consecutive days. Failure to maintain posting as required will result in a $100 civil penalty.

An exit interview was conducted with, and a copy of this report has been signed by and provided to Teacher #1, Notice of Site Visit and Appeal Rights were given.

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3351
LICENSING EVALUATOR NAME: Justin Dorsey	TELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 01/16/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2020

LIC9099 (FAS) - (06/04)

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