198016669-3-25-2021-33-CC-ACHO-BZKNZ6-20210329105346

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198016669
Report Date: 03/25/2021
Date Signed: 03/25/2021 03:19:14 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2020 and conducted by Evaluator Ariel Cazares

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20200826142504

FACILITY NAME:	RAMSEY-RAY FAMILY CHILD CARE		FACILITY NUMBER:	198016669
ADMINISTRATOR:	RAMSEY-RAY,KIKANZA & GEOFF		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(626) 296-6901
CITY:	ALTADENA	STATE: CA	ZIP CODE:	91101
CAPACITY:	14	CENSUS: 0	DATE:	03/25/2021
		UNANNOUNCED	TIME BEGAN:	02:30 PM
MET WITH:	Kikanza & Geoff Ramsey-Ray		TIME COMPLETED:	03:10 PM

ALLEGATION(S):

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Personal Rights
Personal Rights
Personal Rights
Personal Rights

INVESTIGATION FINDINGS:

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An complaint inspection was made on this day by Licensing Program Analyst (LPA) Ariel Cazares to the licensed facility via Zooms. LPA met with Licensees Kikanza and Geoff Ramsey-Ray to discuss the above allegations. At the time the inspection the facility was not operating with children in care, as children left for the day.

LPA conducted and concluded an investigation into the above allegations. LPA conducted interviews with the complainant, facility staff, other related party (individual #1), parents and children. LPA obtained records from law enforcement and other related parties. LPA obtained copies of Community Care Licensing’s Investigative Bureau (IB) reports as IB was assigned to interview child #1.

LPA conducted an interview with complainant, in which complainant revealed that child #1’s personal rights were violated in the facility by other children or unknown individual. Per complainant, child #1 had “pinch marks” on the body. (Page 1 of 3. Continued on 9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Ariel Cazares	TELEPHONE: (323) 981-2949
LICENSING EVALUATOR SIGNATURE:	DATE: 03/25/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 33-CC-20200826142504

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: RAMSEY-RAY FAMILY CHILD CARE	FACILITY NUMBER: 198016669
	VISIT DATE: 03/25/2021

NARRATIVE

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(Page 2 of 3)
Per complainant, there was never a disclosure that child #1 was pinched, but child #1 began pinching complainant which lead complainant to believe that child #1 was being pinched by someone at the daycare. Per complainant, child #1 also stated being called “yucky pig baby” by other children. Per complainant, there was a concern about the behaviors displayed by child #1, which complainant attributes to the alleged violation of personal rights. These behaviors were said to have occurred at home during the child’s time attending the daycare and after child was no longer attending.

A forensic interview was conducted with child #1. Child #1 did not make a disclosure to support the allegation of personal rights being violated. IB investigator attempted two interviews with child #1 however no disclosures were made to support the allegation as well.

Interviews conducted by LPA with facility staff, parents and children did not reveal any disclosures to support the allegation nor did parties interviewed express concerns that children’s personal rights are being violated while in care. An interview conducted with Individual #1, whom had a professional relationship with child #1, did not reveal any disclosures made by the child regarding violation of personal rights.

Complainant disclosed while picking up child #1, they heard yelling which prompted complainant to look towards the rear yard at which point they witnessed a staff yelling at a daycare child. No other instances were shared. There were no other corroborating statements from other witnesses to the alleged incident or similar incidents. Staff at the facility denied the allegation, adding that they have never observed staff engage in the alleged behavior. Children and parents interviewed did not reveal disclosures or concerns with facility staff.

Complainant disclosed a concern in which they alleged that child #1 was given food in the facility that they were allergic or sensitive to. Per complainant, although no medical documentation from a health professional was provided to the facility regarding the child’s allergies or food sensitivities, there was a discussion with the complainant and facility staff. Per complainant, they observed child #1 to have a food sensitivity reaction while being picked up from the daycare. Therefore, complainant attributed these reactions to child #1 being fed these foods while at the facility. Per complainant they would inquire with facility staff as to what the child ate that day and that they were, at times, told that child #1 had been given food that provider knew child was allergic to. Complainant did not provide any medical records to support child receiving medical treatment for an allergic reaction. (continued on 9099-C)

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Ariel Cazares	TELEPHONE: (323) 981-2949
LICENSING EVALUATOR SIGNATURE:	DATE: 03/25/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2021

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 33-CC-20200826142504

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: RAMSEY-RAY FAMILY CHILD CARE	FACILITY NUMBER: 198016669
	VISIT DATE: 03/25/2021

NARRATIVE

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(Page 3 of 3)

Interviews conducted with facility staff did not reveal disclosures to support the allegation. Staff stated that medical information is documented in the child’s file and food is prepared to cater to allergies and food sensitivities. Staff stated that foods that cause reactions are avoided in the facility and deny child #1 being given food that would cause a reaction to the child. Interviews conducted revealed differing statements regarding whether child was or was not provided these foods in the facility.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation are unsubstantiated.

Exit interview conducted with Licensees Kikanza and Geoff Ramsey-Ray. A copy of The Complaint Investigation Report & Appeal Rights were emailed to the licensee with a read receipt attached.

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Ariel Cazares	TELEPHONE: (323) 981-2949
LICENSING EVALUATOR SIGNATURE:	DATE: 03/25/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2021

LIC9099 (FAS) - (06/04)

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