198017389-11-17-2023-33-CC-ACHO-CYWPFU-20231227101718

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198017389
Report Date: 11/17/2023
Date Signed: 11/17/2023 11:44:53 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/02/2023 and conducted by Evaluator Monique Jessica Ayala

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20231102120121

FACILITY NAME:	GLASSELL PARK EARLY EDUCATION CENTER		FACILITY NUMBER:	198017389
ADMINISTRATOR:	JORGE REYES		FACILITY TYPE:	850
ADDRESS:	3003 NORTH CARLYLE STREET		TELEPHONE:	(323) 221-1008
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90065
CAPACITY:	168	CENSUS: 42	DATE:	11/17/2023
		UNANNOUNCED	TIME BEGAN:	08:00 AM
MET WITH:	Jorge Reyes, Principal		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Lack of Supervision: Staff did not prevent inappropriate sexual interactions between the daycare children

INVESTIGATION FINDINGS:

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On November 17, 2023, Licensing Program Analysts (LPAs) Monique Ayala and Staicy Perry conducted an unannounced complaint investigation for the above allegation. A COVID-19 risk assessment was conducted prior to entering the facility. LPAs met with teacher Ashley Ramirez who guided LPAs on a tour of the facility. Principal Jorge Reyes arrived shortly after. LPAs observed 42 children in care with 17 staff members.

Reporting Party alleged, "Staff did not prevent inappropriate sexual interactions between the daycare children". During interviews conducted with Staff #1 (S1) and Staff #2 (S2) it was disclosed that neither of them observed the incident occur. Per S1, she was talking to a parent when Child #1 (C1) approached her and stated that Child #2 (C2) bit C1 on her private area. S1 stated that she called C2 over and asked him what had happened. S1 stated that C2 did not disclose anything about the incident. LPAs interviewed Staff #3 (S3) who stated that C2 bit C1 in the private area and C1 bit C2 in the private area. Per S3, C2 disclosed that he was playing with C1 in the playhouse area but did not disclose if anything occurred.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Monique Jessica Ayala	TELEPHONE: 323-981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 11/17/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20231102120121

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: GLASSELL PARK EARLY EDUCATION CENTER	FACILITY NUMBER: 198017389
	VISIT DATE: 11/17/2023

NARRATIVE

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LPAs interviewed Parent #1 (P1) who stated that when she arrived to pick up C1, C1 disclosed what had happened. S1 informed P1 that the incident between C1 and C2 had just occurred. Per P1, S2 was in the storage room putting the napping beds away and S1 was picking up the beds.

LPAs reviewed the facilities sign in and out sheet for the day the incident occurred and observed the facility to be in ratio compliance. However, the incident occurred and was not observed by any of the staff members. LPAs obtained photos of the classroom.

Based on interviews conducted the above allegation is deemed SUBSTANTIATED. The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, 101229(a)(1), the deficiency is being cited on the attached LIC 9099D.

The facility is being cited a Type A deficiency. Upon Receipt, licensee shall post and provide copies of this licensing report and LIC9224 to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months.

The Notice of Site Visit was provided. Licensee is advised it must remain posted for 30 days.

An exit interview was conducted and a copy of this report along with Appeal Rights was provided to the Principal, Jorge Reyes.

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Monique Jessica Ayala	TELEPHONE: 323-981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 11/17/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2023

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20231102120121

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: GLASSELL PARK EARLY EDUCATION CENTER	FACILITY NUMBER: 198017389
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 11/17/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 12/01/2023 Section Cited CCR 101229(a)(1)	1 2 3 4 5 6 7	Responsibility for Providing Care and Supervision: The licensee shall provide care and supervision as necessary to meet the children's needs. No child(ren) shall be left without the supervision of a teacher at any time, except as specified... Supervision shall	1 2 3 4 5 6 7	Per Principal a staff meeting will be conducted on Training on Supervision. Principal will provide LPA with an agenda of the training along wiht the staff sign in and out sheets of who attended. Principal will complete this by POC date.
	8 9 10 11 12 13 14	include visual observation. This requirement was not met as evidence by: Based on interviews conducted with S1-S3, S1 and S2 did not observe the incident occurr and S1 was not aware of the incident until C1 disclosed what occurred. This poses an immediate health and safety risk to children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Monique Jessica Ayala	TELEPHONE: 323-981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 11/17/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2023

LIC9099 (FAS) - (06/04)

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