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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198017943
Report Date: 03/08/2023
Date Signed: 03/10/2023 04:30:38 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/07/2023 and conducted by Evaluator Seung Lee
COMPLAINT CONTROL NUMBER: 33-CC-20230307130646
FACILITY NAME:YU FAMILY CHILD CAREFACILITY NUMBER:
198017943
ADMINISTRATOR:YU, GUIYUANFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(626) 248-0209
CITY:ALHAMBRASTATE: CAZIP CODE:
91801
CAPACITY:14CENSUS: 10DATE:
03/08/2023
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Guiyan Yu TIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Staff did not change child's diaper timely
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Seung Lee conducted unannounced complaint inspection upon arrival LPA Lee met with Licensee Guiyan Yu and her son who assists with the day care.

During the course of the inspection, LPA Lee reviewed documents, made observations, and conducted interviews in regards to the above allegation.

The complaint alleges that a child in care (Child#1) sustained a rash due to the licensee not changing the child in a timely manner. The Licensee and her assistant denied this allegation and made no disclosure. The facility stated that every child is changed when they arrive, during the day, and before the child is picked up at this family child care home. The Licensee stated that she does recall Child#1 having a rash when they were being changed, but it was from the lack of changing outside of the family child care home. The Licensee stated she recalls notifying the parent of Child#1 about the rashes and even recommending a type of ointment/cream that was used at the facility on the child.

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Guangorena ClaudiaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung LeeTELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:

DATE: 03/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/08/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20230307130646
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: YU FAMILY CHILD CARE
FACILITY NUMBER: 198017943
VISIT DATE: 03/08/2023
NARRATIVE
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It is possible that the rashes that were observed on Child#1 did come from of a lack of changing from this facility. However, a child having a rash while attending a family child care home does not mean that the rash was caused by a Licensee that cared for the child since the child spends time and needs to be changed while they are away from the facility

Based on the evidence collected during the investigation, the allegation that Licensee did not change a child's diaper timely may be valid. However, there is not enough preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is found to be unsubstantiated.

The notice of site inspection must be posted for a period of 30 days during hours of operation. Failure to maintain posting will result in a civil penalty of $100.00 dollars.

Exit interview conducted with Licensee Guiyan Yu. Appeal rights discussed and explained.
SUPERVISOR'S NAME: Guangorena ClaudiaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung LeeTELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:

DATE: 03/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/08/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2