198018059-2-27-2025-54-CC-DGIS-DF3QL7-20250324121529

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198018059
Report Date: 02/27/2025
Date Signed: 02/27/2025 02:20:29 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/03/2025 and conducted by Evaluator Tiffanie Tran

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20250103162028

FACILITY NAME:	C11/NICKERSON GARDENS HEAD START		FACILITY NUMBER:	198018059
ADMINISTRATOR:	VANESSA DEVAUGHN		FACILITY TYPE:	850
ADDRESS:	11253 S. COMPTON AVE.		TELEPHONE:	(213) 385-5100
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90059
CAPACITY:	32	CENSUS: 23	DATE:	02/27/2025
		UNANNOUNCED	TIME BEGAN:	01:20 PM
MET WITH:	Janice White		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Personal Rights- Licensee is not ensuring that facility is maintained in good repair.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA), T Tran arrived at the above licensed facility to conduct an unannounced subsequent complaint inspection for the purpose of concluding the investigation of the above allegation. Upon arrival, LPA met with Site Supervisor, Janice White and toured the facility. LPA observed proper care and supervision.
Based upon the evidence obtained through interviews, record reviews, and observation, on 1/3/25 preschool/toddler had 10 children with 9 staff present. Around 9:40AM facility water source was turned off for about 3 hours because Housing Authority CIty of LA though the facility was on winter break. Site supervisor immediately contacted the city and handled this situation. In the meantime, the facility had enough emergency water sources to remain opened to ensure the health and safety of children and staff. Children and staff drinking water available by filtered water dispenser, food preparation with Brita water filter, and 5 gallons water available if needed for children's bathroom and hand washing. Next door gym's bathroom available for staff. Therefore, the allegation of licensee is not ensuring that the facility is maintained is good repair due to water source was temporary shut off have been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The copy of this report was explained and issued to site supervisor.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Denise Gibbs	TELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Tiffanie Tran	TELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 02/27/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 1