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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198018356
Report Date: 10/16/2019
Date Signed: 10/16/2019 03:07:37 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/30/2019 and conducted by Evaluator Seung Lee
COMPLAINT CONTROL NUMBER: 33-CC-20190830083034
FACILITY NAME:L.A. FIRST MONTESSORI PRESCHOOLFACILITY NUMBER:
198018356
ADMINISTRATOR:CHOE, ESTHER INJAFACILITY TYPE:
850
ADDRESS:213 S. HOBART BLVD.TELEPHONE:
(949) 233-4215
CITY:LOS ANGELESSTATE: CAZIP CODE:
90004
CAPACITY:40CENSUS: 0DATE:
10/16/2019
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Esther ChoeTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Facility staff handled day care child in a rough manner
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA Lee met with Director Esther Choe.

During the investigation LPA Lee conducted interviews, reviewed records, and made observations in regards to the above allegation.

The complaint alleges that Staff#1 of the facility was handling Child#1 in a rough manner. The facility denied this allegation and made no disclosure. During an interview Staff#1 denied this allegation and stated Child#1 was placed in time out due to her aggressive behavior towards other children in the classroom. Staff#1 explaiend that Child#1 was picked up and placed in a chair for time out since she had to protect the other children from any type of potential injuries. During the investigation LPA Lee was not able to get in contact with the parent of Child#1 and the reporting party.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Guangorena ClaudiaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung LeeTELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:

DATE: 10/16/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/16/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20190830083034
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: L.A. FIRST MONTESSORI PRESCHOOL
FACILITY NUMBER: 198018356
VISIT DATE: 10/16/2019
NARRATIVE
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Due Child#1 no longer attending the facility, an interview with Child#1 was not conducted during the course of the investigation.

It is possible that Staff#1 did not handle the Child in a rough manner, and was just taking the proper action to protect the other children in the classroom, however it is also possible that the manner in which this action was taken was done in a rough manner like the complaint alleges. In regards to this allegation that facility staff handled day care child in a rough manner, there was not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegation is found to be unsubstantiated.

Exit Interview conducted with Director Esther Choe. Appeal rights discussed and explained.

The notice of site inspection must remain posted for a period of 30 days during hours of operation. Failure to maintain this posting for 30 days will result in a civil penalty of $100.00 dollars.




SUPERVISOR'S NAME: Guangorena ClaudiaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung LeeTELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:

DATE: 10/16/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/16/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 2