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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198018410
Report Date: 06/17/2021
Date Signed: 08/10/2021 08:23:24 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/12/2021 and conducted by Evaluator Dayna Chambers
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20210512085631
FACILITY NAME:BIXBY OAKS INFANT CENTERFACILITY NUMBER:
198018410
ADMINISTRATOR:GLORIA SOTOFACILITY TYPE:
830
ADDRESS:3832 LONG BEACH BLVD.TELEPHONE:
(562) 424-2233
CITY:LONG BEACHSTATE: CAZIP CODE:
90807
CAPACITY:39CENSUS: 8DATE:
06/17/2021
UNANNOUNCEDTIME BEGAN:
11:02 AM
MET WITH:Rudy Rodriguez, DirectorTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Personal Rights-Child Sustained Unexplained Injury While In Care
Personal Rights - Staff spoke to a daycare child in an inappropriate Manner
Personal Rights - Staff handled daycare child in an inappropriate manner
INVESTIGATION FINDINGS:
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Amended Report 08/10/2021

On June 17, 2021 at 11:30am, LPA Chambers conducted an unannounced inspection via Facetime to deliver findings for the above allegations. LPA met with Rudy Rodriguez, Director, who assisted with the inspection. There were 8 children in care.

During this investigation, LPA interviewed parents, staff, and licensee. LPA toured the center two times, took pictures, and reviewed several days of center security video. LPA obtained photos from reporting party. LPA did not observe any violations during the tour or reviewing security video. There were no witnesses or disclosures regarding the above allegations.

Based on interviews conducted, the above allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore these allegations are unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Valarie CookTELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Dayna ChambersTELEPHONE: (323) 558-2962
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20210512085631
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: BIXBY OAKS INFANT CENTER
FACILITY NUMBER: 198018410
VISIT DATE: 06/17/2021
NARRATIVE
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Exit interview was conducted with Rudy Rodriguez, Director. A copy of this 9099 report will be emailed to Rudy Rodriguez at at: bixbyoakscc@gmail.com and a return email reply will serve as an acknowledgement of receipt of the report.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.
SUPERVISOR'S NAME: Trevino CochranTELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Dayna ChambersTELEPHONE: (323) 558-2962
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2