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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198018753
Report Date: 12/20/2019
Date Signed: 12/20/2019 01:25:23 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/21/2019 and conducted by Evaluator Dayna Chambers
COMPLAINT CONTROL NUMBER: 54-CC-20191121092320
FACILITY NAME:ECO HOUSE- INFANTFACILITY NUMBER:
198018753
ADMINISTRATOR:ALEXIS VAZQUEZFACILITY TYPE:
830
ADDRESS:2951 LONG BEACH BLVD.TELEPHONE:
(562) 997-8800
CITY:LONG BEACHSTATE: CAZIP CODE:
90806
CAPACITY:10CENSUS: 3DATE:
12/20/2019
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:TIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Facility does not provide a safe environment for children
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Dayna Chambers conducted an unannounced complaint inspection to deliver findings for the above allegation. LPA met with Alexis Vazquez, Director, who3assisted with the inspection. Also present today was Cheryl Ichikawa, Assistant Director. There were 3 infants in care today.

Based on interviews conducted and information obtained, the allegation regarding physical plant/facility - does not provide a safe environment for children; the above allegation is unsubstantiated. LPA observed during several visits to the facility that the facility has a security door bell outside the center on left side of door. The security bell alerts staff. The classrooms are enclosed with glass windows on each side of the hallway. These classrooms are secured and locked.

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Trevino CochranTELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Dayna ChambersTELEPHONE: (323) 558-2962
LICENSING EVALUATOR SIGNATURE:

DATE: 12/20/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/20/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20191121092320
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: ECO HOUSE- INFANT
FACILITY NUMBER: 198018753
VISIT DATE: 12/20/2019
NARRATIVE
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The Director’s desk is directly facing the front entry way. Facility staff and a grandparent were able to intervene an intruder from accessing the facility by escorting him out. No children in care were involved in this incident. Therefore, the above allegation is unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore these allegations are unsubstantiated. Exit interview conducted with Alexis Vazquez, Director.
SUPERVISOR'S NAME: Trevino CochranTELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Dayna ChambersTELEPHONE: (323) 558-2962
LICENSING EVALUATOR SIGNATURE:

DATE: 12/20/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/20/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 2