198018844-3-27-2023-33-CC-CGAN-CQDVCB-20230329161851

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198018844
Report Date: 03/27/2023
Date Signed: 03/27/2023 02:37:57 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/11/2023 and conducted by Evaluator Crystal Green

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20230111083332

FACILITY NAME:	WRIGHT FAMILY CHILD CARE		FACILITY NUMBER:	198018844
ADMINISTRATOR:	FELISA WRIGHT		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(626) 398-0485
CITY:	ALTADENA	STATE: CA	ZIP CODE:	91001
CAPACITY:	14	CENSUS: 5	DATE:	03/27/2023
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Felisa Wright		TIME COMPLETED:	02:45 PM

ALLEGATION(S):

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Lack of supervision

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Crystal Green conducted an unannounced complaint inspection to deliver the finding for the above allegation. Upon arrival, licensing staff met with Licensee Felisa Wright. LPA observed (5) children present during this inspection.

The allegation states that an infant's finger was severed due to a lack of supervision. Reporting Party (RP) alleges that she received a call from the provider on 1/10/2023 informing her that her child smashed her finger in the door while she was changing her diaper. Due to the nature of the allegation, this complaint was investigated by the department Investigation Bureau (IB). During the investigation, interviews were conducted with the Licensee, RP, RP parents, and facility staff members. It was discovered that the Licensee provided RP and RP's parents with different accounts of the incident. During the initial Licensing inspection, Licensee provided an account that was found to be inconsistent with the information provided to the IB Investigator. Photos were obtained and reviewed during this investigation.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Crystal Green	TELEPHONE: (323) 980-4930
LICENSING EVALUATOR SIGNATURE:	DATE: 03/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20230111083332

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: WRIGHT FAMILY CHILD CARE	FACILITY NUMBER: 198018844
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 03/27/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 03/27/2023 Section Cited CCR 102423(a)(2)	1 2 3 4 5 6 7	Title 22 Personal Rights- Section 102423 (a)(2) To receive safe, healthful, comfortable accommodations, furnishings, and equipment. The requirement is not met, as evidenced by the child fingertip being severed while under the care and supervision of the provider.	1 2 3 4 5 6 7	Per Licensee, have made corrections to facility to prevent the incident from reoccurring such as placing a barrier to prevent access to the kitchen. Licensee obtained an additional play pen and feeding chair for infants in care.
	8 9 10 11 12 13 14	This poses an immediate risk to the health and safety of children in care.	8 9 10 11 12 13 14
Type A 03/27/2023 Section Cited HSC 1596.885(c)	1 2 3 4 5 6 7	Health and Safety 1596.885(c) Conduct which is inimical to the health, morals, welfare, or safety of either an individual in or receiving services from the facility or the people of this state.	1 2 3 4 5 6 7	Licensee is not aware of the accounts that the were provided to the RP and department.
	8 9 10 11 12 13 14	The requirement is not met as evidence by the Licensee provided RP and Department representative of varying accounts of the incident that resulted in a child's fingertip being severed.This poses an immediate risk to the health and safety of children in care.	8 9 10 11 12 13 14

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Crystal Green	TELEPHONE: (323) 980-4930
LICENSING EVALUATOR SIGNATURE:	DATE: 03/27/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2023

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20230111083332

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: WRIGHT FAMILY CHILD CARE	FACILITY NUMBER: 198018844
	VISIT DATE: 03/27/2023

NARRATIVE

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On 01/10/2023, Los Angeles Sheriff's Deputy responded to 100 W. California Blvd. Pasadena, CA 91105, Huntington Memorial Hospital. Deputy met with a social worker and RP in the Emergency Room. RP's statements were taken regarding their child who had their fingertip missing. RP was advised that there was "no malice intended and that it was an accident." however Licensee is unable to provide an account of how the child's finger became severed.

Based on the investigation conducted by IB Investigator, the preponderance of evidence standard has been met; therefore, the allegation of the infant's finger being severed due to lack of supervision is found to be substantiated. California Code of Regulations, (Title 22, Division & Chapter) relating to this allegation has been cited on LIC 9099-D.

An exit interview was conducted with the Licensee. The Licensee was provided a copy of their appeal rights (LIC 9058), and their signature on this form acknowledges receipt of these forms. Licensee states she does not agree with the findings of this report and will appeal the decision.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Crystal Green	TELEPHONE: (323) 980-4930
LICENSING EVALUATOR SIGNATURE:	DATE: 03/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2023

LIC9099 (FAS) - (06/04)

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