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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198019176
Report Date: 09/11/2019
Date Signed: 09/11/2019 04:46:38 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/26/2019 and conducted by Evaluator Tiffanie Tran
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20190726173102
FACILITY NAME:BRIGHT FUTURE MONTESSORI INC INFANT CAREFACILITY NUMBER:
198019176
ADMINISTRATOR:SYUZANNA JEREJYANFACILITY TYPE:
830
ADDRESS:1911 WALTONIA DR.TELEPHONE:
(818) 309-4422
CITY:MONTROSESTATE: CAZIP CODE:
91020
CAPACITY:21CENSUS: 16DATE:
09/11/2019
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:DirectorTIME COMPLETED:
04:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
License- Facility is operating out of ratio.
License- Facility staff commingle infants and preschool children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Tiffanie Tran conducted an unannounced subsequent complaint inspection for the purpose of concluding the investigation of the above allegations. LPA met with Director. Upon arrival, LPA observed room one with 8 infants and three staff and room 2 with 8 infants and two staff. Proper care and supervision were observed.
Based upon the evidence obtained during the course of the investigation through interviews and observation, the evidence does not support, nor disprove the above allegations of the facility is operating out of ratio on 07/22/19 or the staff were commingling the infants and preschool children occurred at the facility. Therefore, the allegations have been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
The copy of this report was explained and issued to licensee.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Trevino CochranTELEPHONE: (323) 981-3350
LICENSING EVALUATOR NAME: Tiffanie TranTELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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