198019176-11-5-2019-33-CC-CGAN-BKTSPL-20200114130320

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198019176
Report Date: 11/05/2019
Date Signed: 11/05/2019 09:02:53 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/17/2019 and conducted by Evaluator Anomeh Eivazian

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20191017160057

FACILITY NAME:	BRIGHT FUTURE MONTESSORI INC INFANT CARE		FACILITY NUMBER:	198019176
ADMINISTRATOR:	SYUZANNA JEREJYAN		FACILITY TYPE:	830
ADDRESS:	1911 WALTONIA DR.		TELEPHONE:	(818) 309-4422
CITY:	MONTROSE	STATE: CA	ZIP CODE:	91020
CAPACITY:	21	CENSUS: 17	DATE:	11/05/2019
		UNANNOUNCED	TIME BEGAN:	08:20 AM
MET WITH:	Syuzanna Jerejyan, Director		TIME COMPLETED:	09:10 AM

ALLEGATION(S):

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Staff used inappropriate diaper cleaning method on day care child

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Anomeh Eivazian, conducted an inspection to the above facility for the purpose of delivering complaint investigation finding. LPA met with Varduhi Hareyan, Licensee and Syuzanna Jerejyan, Director who assisted LPA with tour of the facility. During this inspection there were 17 infants present in the facility with 5 staff.

During this investigation, LPA Eivazian conducted interviews with Complainant, Director, parents, staff, and child#1. A copy of facility sing in/out sheet for October 2019 for infant classrooms were obtained. Also, LPA obtained a copy of child#1 application for admission form.

Based on an interview conducted with complainant, on 10/16/19 while complainant was leaving the facility, observed a teacher was taking a child’s clothes off while the child was crying to wash the child, when asked teachers what they were doing, teacher stated that the child had diarrhea.
REPORT CONTINUES ON THE NEXT PAGE 1 OF 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 854-8930
LICENSING EVALUATOR NAME: Anomeh Eivazian	TELEPHONE: (323) 981-3391
LICENSING EVALUATOR SIGNATURE:	DATE: 11/05/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/05/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20191017160057

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: BRIGHT FUTURE MONTESSORI INC INFANT CARE	FACILITY NUMBER: 198019176
	VISIT DATE: 11/05/2019

NARRATIVE

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Based on infant classrooms teachers and parents’ interviews, no disclosures were made.
Based on child#1’s interview no disclosures were made.

Based on staff#6 interview, on 10/16/19 while children were outside on outdoor playarea, child#1 had very bad diarrhea accident, child#1 had underwear on and watery diarrhea was dripping all over the child#1’s leg and shoes. Per staff#1, child#1’s leg and shoes were washed and cleaned outside with hose water that is outside and child#1 was held and brought inside. Staff#1 changed child#1’s clothes inside, and parent of child#1 was informed. Per staff #6, child#1 did not cry or scream while staff#1 was washing and clearing with water outside.

Based of staff#5 interview, on 10/16/19 staff #6 washed child#1’s leg and shoes outside with water to be able to bring the child#1 inside after very bad diarrhea accident. Otherwise, there are changing diaper designated areas in each infant classrooms and toddlers have changing diaper area in their bathroom. Per staff#5, no child(ren) has been changed and/or undressed outside.

Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation “Staff used inappropriate diaper cleaning method on day care child” did or did not occur, therefore the allegation is unsubstantiated at this time.

Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview conducted with Varduhi Hareyan, Licensee and Syuzanna Jerejyan, Director, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role. A copy of this report and all other Licensing reports must be made available to the public for 3 years.

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SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 854-8930
LICENSING EVALUATOR NAME: Anomeh Eivazian	TELEPHONE: (323) 981-3391
LICENSING EVALUATOR SIGNATURE:	DATE: 11/05/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/05/2019

LIC9099 (FAS) - (06/04)

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