198019468-2-20-2025-33-CC-VMGA-DE427K-20250220160852

Community Care Licensing

FACILITY EVALUATION REPORT

Facility Number: 198019468
Report Date: 02/20/2025
Date Signed: 02/20/2025 04:08:56 PM

Document Has Been Signed on 02/20/2025 04:08 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME:	PLAZA LA ROCA VERDE CDC-INFANT		FACILITY NUMBER:	198019468
ADMINISTRATOR/ DIRECTOR:	GRACIELA CEREZO		FACILITY TYPE:	830
ADDRESS:	702 GERHART AVE		TELEPHONE:	(323) 721-2797
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90022
CAPACITY: 12	TOTAL ENROLLED CHILDREN: 12	CENSUS: 2	DATE:	02/20/2025
TYPE OF VISIT:	Case Management - Incident	UNANNOUNCED	TIME VISIT/ INSPECTION BEGAN:	02:25 PM
MET WITH:	Graciela Cerezo		TIME VISIT/ INSPECTION COMPLETED:	04:25 PM

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25

Licensing Program Analyst (LPA) Veronica Martinez Garza conducted an unannounced Case Management Incident inspection at the above facility on 02/20/25 at 02:25 p.m. The purpose of this inspection is to follow up on an incident reported to the Department on 02/13/25. LPA met with Site Supervisor Graciela Cerezo who guided LPA on a tour of the facility. Census was taken.

During this inspection, LPA interviewed Staff 1 (S1). LPA reviewed child 1 (C1) file and diaper logs dated 02/03/25 – 02/20/25. Copies of diaper logs were obtained.

On 02/13/25 the parent of C1 left a voicemail at the facility stating that they would be taking C1 to the hospital and that the child would not return to the facility. Facility was not aware as to why the parent was removing C1 since staff were not aware of any injuries or incidents. According to the parent, C1 was crying at home and pointed to the diaper. Parent checked C1s diaper and observed dried feces in the child’s private area. At 04:50 pm staff received a message from the director who stated that they spoke with the parent of C1 and confirmed that the child had a diaper rash. According to Staff 1 (S1), diaper changes are conducted every 2 hours or as needed, and diaper logs are documented in real time. Per S1, there were no visual signs of any rash when changing C1s diaper on 02/13/25 or days prior. S1 stated that during pick up, staff review the daily report with parents which includes diaper changes. According to S1 during pick up parent of C1 checked the diaper and said it was ok. On other occasions, S1 stated that during pick up parent of C1 is asked to check the diaper; however, parent says no because they live 2 minutes away. C1 is present at the facility until 12:00pm and sometimes leaves before 12:00pm. S1 also revealed that the facility has a procedure on how to change diapers and it is followed daily. C1 returned to the facility on 02/18/25; however, there was no ointment provided to treat the diaper rash. A procedure for diaper change was given to C1s parent for review. Facility has implemented additional steps for diaper changes to prevent future incidents. LPA reviewed diaper logs dated 02/03/25 – 02/20/25 and observed that diapers are checked or changed every 30 minutes up to 2 hours.

Page 1 of 2

Ana Chico	TELEPHONE: (323) 981-3374
Veronica Martinez-Garza	TELEPHONE: (323) 558-2710
	DATE: 02/20/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/20/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)

Page: 1 of 2

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: PLAZA LA ROCA VERDE CDC-INFANT	FACILITY NUMBER: 198019468
	VISIT DATE: 02/20/2025

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

According to the site supervisor, first and last diaper change check is being conducted while the parent of C1 is present. Per site supervisor, the facility found out on 02/13/25 that C1 has sensitive skin; however, this was disclosed after the diaper rash diagnosis. Also parent of C1 was using an anti-fungal cream to treat sensitive skin which was not disclosed to the facility. Per site supervisor, parent of C1 reached out to staff via learning genie to inquire about rash cream prior to the diagnosis of the diaper rash. S1 replied to parent and informed of the required documents needed for prescribed or over the counter rash cream.

At this time, the licensee is in compliance with California Title 22 Regulations. Therefore, there are no citations being issued today.

The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative, a civil penalty of $100 can be assessed.

Exit interview conducted and report was reviewed with the Site Supervisor Graciela Cerezo.

Page 2 of 2

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Veronica Martinez-Garza	TELEPHONE: (323) 558-2710
LICENSING EVALUATOR SIGNATURE:	DATE: 02/20/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/20/2025

LIC809 (FAS) - (06/04)

Page: 2 of 2