198019474-12-9-2021-54-CC-VCOK-CAUMYY-20220120090216

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198019474
Report Date: 12/09/2021
Date Signed: 12/09/2021 11:45:36 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/24/2021 and conducted by Evaluator Armando J Lucero

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20211124124605

FACILITY NAME:	RIKE FAMILY CHILD CARE		FACILITY NUMBER:	198019474
ADMINISTRATOR:	TINA MARIE RIKE		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(323) 691-8208
CITY:	NORWALK	STATE: CA	ZIP CODE:	90650
CAPACITY:	14	CENSUS: 8	DATE:	12/09/2021
		UNANNOUNCED	TIME BEGAN:	11:15 AM
MET WITH:	Czarina Bonilla, Assistant		TIME COMPLETED:	12:10 PM

ALLEGATION(S):

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Provider is operating over the capacity
Provider left infant sleeping in a car seat
Uncleared adults care and supervising children in care

INVESTIGATION FINDINGS:

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An unannounced Complaint Investigation was conducted on this day by Licensing Program Analyst (LPA) A. Lucero regarding the allegations mentioned above for the purpose of delivering findings. LPA met with Assistant Czarina Bonilla as Licensee Tina Rike was unavailable at the time of inspection.

LPA attempted to interview complainant, but complainant could not be reached for further details regarding allegations. Interviews were conducted with Licensee who denies allegations. Licensee states she does not operate over ratio as she has sufficient staff and does not go beyond the license capacity. Licensee also stated that she does not sleep infants in a car seat as she has play pens and mats for napping infants and children. Licensee also stated that she and her assistants are the only adults whom care for children. Interviews were conducted with assistants and currently enrolled children; interviews conducted could not corroborate allegations.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Valarie Cook	TELEPHONE: (323) 513-3858
LICENSING EVALUATOR NAME: Armando J Lucero	TELEPHONE: (323) 981-3435
LICENSING EVALUATOR SIGNATURE:	DATE: 12/09/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20211124124605

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: RIKE FAMILY CHILD CARE	FACILITY NUMBER: 198019474
	VISIT DATE: 12/09/2021

NARRATIVE

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Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore at this time the above allegations are unsubstantiated.

The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview conducted with the Assistant Czarina Bonilla, during which appeal rights were given and explained.

SUPERVISOR'S NAME: Valarie Cook	TELEPHONE: (323) 513-3858
LICENSING EVALUATOR NAME: Armando J Lucero	TELEPHONE: (323) 981-3435
LICENSING EVALUATOR SIGNATURE:	DATE: 12/09/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2021

LIC9099 (FAS) - (06/04)

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