198019500-4-26-2021-54-CC-TCON-C2FU4Z-20210426151556

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198019500
Report Date: 04/14/2021
Date Signed: 04/26/2021 01:54:31 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/01/2021 and conducted by Evaluator Dayna Chambers

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20210401094143

FACILITY NAME:	DE LUNA FAMILY CHILD CARE		FACILITY NUMBER:	198019500
ADMINISTRATOR:	GUIA JEAN DE LUNA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(562) 357-8896
CITY:	LONG BEACH	STATE: CA	ZIP CODE:	90804
CAPACITY:	14	CENSUS: 2	DATE:	04/14/2021
		UNANNOUNCED	TIME BEGAN:	04:35 PM
MET WITH:	Guia De Luna, Licensee		TIME COMPLETED:	05:15 PM

ALLEGATION(S):

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Personal Rights - Licensee used an inappropriate form of punishment
Personal Rights - Licensee restrained daycare child in a car seat for extended period of time resulting in marks

INVESTIGATION FINDINGS:

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COVID 19 SOE, due to pandemic, LPA was unable to visit home in person. On April 14, 2021 at 4:40pm, LPA Chambers conducted an unannounced inspection to deliver findings for the above allegations. LPA met with Guia De Luna, Licensee who assisted with the inspection. There were 2 children in care.

During this investigation, LPA interviewed parents, staff, and licensee. There were no witnesses or disclosures regarding the above allegations.

Based on interviews conducted, the above allegations are unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore these allegations are unsubstantiated. Exit interview was conducted with Guia De Luna, Licensee.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Trevino Cochran	TELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Dayna Chambers	TELEPHONE: (323) 558-2962
LICENSING EVALUATOR SIGNATURE:	DATE: 04/14/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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