198019775-11-5-2020-54-CC-TCON-BXASAQ-20210115124241

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198019775
Report Date: 11/05/2020
Date Signed: 11/05/2020 04:43:17 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/30/2020 and conducted by Evaluator Denise Gibbs

COMPLAINT CONTROL NUMBER: 54-CC-20201030122023

FACILITY NAME:	VELEZ FAMILY CHILD CARE		FACILITY NUMBER:	198019775
ADMINISTRATOR:	LETICIA JANET VELEZ		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(562) 688-9979
CITY:	BELLFLOWER	STATE: CA	ZIP CODE:	90706
CAPACITY:	14	CENSUS: 7	DATE:	11/05/2020
		UNANNOUNCED	TIME BEGAN:	02:30 PM
MET WITH:	Leticia Velez, Licensee		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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Lack of supervision resulting in daycare child being bitten by another daycare child.

INVESTIGATION FINDINGS:

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This was a complaint inspection conducted by Denise Gibbs, Licensing Program Analyst (LPA) on 11/5/20 at 2:30 PM. Due to COVID-19 and precautionary measures, this complaint was conducted with Leticia "Janet" Velez, Licensee via Facetime for the purpose of opening an investigation.

During this tele-inspection Licensee took LPA on a tour of the facility. There were 7 children and one staff present.

During the course of this investigation, LPA interviewed Licensee, staff, parents, and children. All pertinent documentation was collected. No disclosures were made by parents regarding this allegation. Licensee, Staff Two (S2) and Parent One (P1) disclosed similar information regarding the incident that occurred on 10/29/2020. The children were walking inside from playing outside Licensee and S2 were supervising, one at the front and one at back of the line when C1 was bit by C2. P1 picked C1 up at the same time the incident occurred. P1 confirms they were told -----------------PAGE 1

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Trevino Cochran	TELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Denise Gibbs	TELEPHONE: (323) 558-2794
LICENSING EVALUATOR SIGNATURE:	DATE: 11/05/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/05/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20201030122023

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: VELEZ FAMILY CHILD CARE	FACILITY NUMBER: 198019775
	VISIT DATE: 11/05/2020

NARRATIVE

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about the incident by Licensee. P1 took C1 to the doctor to confirm the bite was from a human and not an animal. Doctor confirmed the bite was from a human. P1 stated that they have no concerns with the supervision at the facility and provided a written statement. Licensee and S2 state that they have a supervision plan in place for when children bite and try to prevent it before it occurs by one staff staying close at all times but sometimes it happens too fast. C3 and Child four (C4) disclosed that they have seen children at the facility bite but children interviewed did not witness the incident on 10/29/20 or did not have the language to talk about incident.

LPA observed three dogs and 12 rabbits at the facility. Both Rabbits and dogs have their own cages where they remain during the day. Per licensee, staff and children the animals remain in their cages during daycare hours unless they are being taken for a walk. Per licensee the children very rarely interact with the dogs. Parents interviewed state that they are aware of the animals and have no concerns about them.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove
the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies will be cited today 11/5/2020.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Licensee Leticia Velez, via FaceTime, during which appeal rights were explained. This report along with a copy of the appeal rights will be sent to the Licensee via email with a read receipt or confirmation of receipt of email, which will act as the Licensee's signature. -----------PAGE 2

SUPERVISOR'S NAME: Trevino Cochran	TELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Denise Gibbs	TELEPHONE: (323) 558-2794
LICENSING EVALUATOR SIGNATURE:	DATE: 11/05/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/05/2020

LIC9099 (FAS) - (06/04)

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