<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198019866
Report Date: 11/05/2019
Date Signed: 11/05/2019 10:06:06 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/23/2019 and conducted by Evaluator Timothy Fields
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20191023145303
FACILITY NAME:TRENT FAMILY CHILD CAREFACILITY NUMBER:
198019866
ADMINISTRATOR:NOREENA TRENTFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(562) 208-2296
CITY:LONG BEACHSTATE: CAZIP CODE:
90815
CAPACITY:14CENSUS: 7DATE:
11/05/2019
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Noreena TrentTIME COMPLETED:
09:06 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Daycare is unkempt.
Licensee failed to keep daycare free of insects.
Licensee does not treat all daycare children the same.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
A Complaint investigation was conducted by Licensing Program Analyst (LPA) Timothy Fields for the purpose of investigating the above allegations. During the course of the investigation LPA inspected the home for cleanliness and good repair. Licensee has an isolated day care space in the rear of the home.

The staircase leading to the remainder of the home is properly barricaded making it inaccessible to children in care. Parents enter through the door leading to the day care space or the backyard. There is an accessible bathroom in this area as well. The day care space and backyard was sufficient for play and free of hazards. There was no obvious signs of bugs or insects during the inspection.

Licensee states indoor and outdoor play equipment is cleaned every two weeks. LPA conducted interviews and did not obtain substantial evidence to prove children in care is being treated differently then others. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Trevino CochranTELEPHONE: (323) 981-3350
LICENSING EVALUATOR NAME: Timothy FieldsTELEPHONE: (323) 981-3431
LICENSING EVALUATOR SIGNATURE:

DATE: 11/05/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/05/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2