198020101-5-5-2021-54-CC-TCON-C2VRHQ-20210510130243

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198020101
Report Date: 05/05/2021
Date Signed: 05/05/2021 03:49:51 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/19/2021 and conducted by Evaluator Armando J Lucero

COMPLAINT CONTROL NUMBER: 54-CC-20210219105856

FACILITY NAME:	ARAYA FAMILY CHILD CARE		FACILITY NUMBER:	198020101
ADMINISTRATOR:	ANGELA ARAYA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(562) 212-8601
CITY:	LAKEWOOD	STATE: CA	ZIP CODE:	90713
CAPACITY:	14	CENSUS: 11	DATE:	05/05/2021
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Angela Araya, Licensee		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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Day care children left crying for extended periods of time
Provider yells at day care children
Facility has rodents

INVESTIGATION FINDINGS:

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Due to COVID-19 precautionary measures, this inspection was conducted via tele-inspection by use of GoogleDuo. An unannounced Complaint Investigation was conducted on this day by Licensing Program Analyst (LPA) A. Lucero regarding the allegations above. LPA met with Licensee Angela Araya.

Complaint alleges day care children left crying for extended periods of time, provider yells at day care children, and facility has rodents. Interviews were conducted with Licensee and facility staff; no disclosures were made. Interviews were conducted with currently enrolled children; no disclosures were made. Interviews were conducted with parents of currently enrolled children; no disclosures were made.

Due to a conflict of information received during interviews conducted, and documentation received, LPA is unable to determine if day care children left crying for extended periods of time, provider yells at day care children, and facility has rodents.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Brandi VanOosten	TELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Armando J Lucero	TELEPHONE: (323) 981-3435
LICENSING EVALUATOR SIGNATURE:	DATE: 05/05/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20210219105856

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: ARAYA FAMILY CHILD CARE	FACILITY NUMBER: 198020101
	VISIT DATE: 05/05/2021

NARRATIVE

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Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore at this time the above allegations are Unsubstantiated.

The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Licensee, via tele-inspection, during which appeal rights were explained. This report along with a copy of the appeal rights will be sent to the Applicant via email with a read receipt or confirmation of receipt of email, which will act as the Applicants signature.

SUPERVISOR'S NAME: Brandi VanOosten	TELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Armando J Lucero	TELEPHONE: (323) 981-3435
LICENSING EVALUATOR SIGNATURE:	DATE: 05/05/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2021

LIC9099 (FAS) - (06/04)

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