198020465-7-26-2021-33-CC-CGAN-C67P9W-20210824110750

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198020465
Report Date: 07/26/2021
Date Signed: 07/26/2021 12:24:23 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/10/2021 and conducted by Evaluator Crystal Green

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20210610151217

FACILITY NAME:	MELO & REYES FAMILY CHILD CARE		FACILITY NUMBER:	198020465
ADMINISTRATOR:	E. MELO & S. REYES		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(626) 560-6683
CITY:	ALTADENA	STATE: CA	ZIP CODE:	91001
CAPACITY:	14	CENSUS: 10	DATE:	07/26/2021
		UNANNOUNCED	TIME BEGAN:	11:45 AM
MET WITH:	Scarlett Reyes		TIME COMPLETED:	12:30 PM

ALLEGATION(S):

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Personal Rights- Licensee yelled at day-care child.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Crystal Green conducted an unannounced complaint inspection to investigate the allegation above. Due to COVID- 19 precautionary measures were taken, individuals present during inspection wore appropriate personal protective equipment. Upon arrival licensing staff met with Licensee, Scarlett Reyes. Also present during the inspection was co-licensee, Esperanza Melo. Census taken.

During the course of this investigation, Licensing staff conducted interviews with the licensees, enrolled children and the reporting party. Based on the information obtained from the interviews and LPA observation, at this time there is not enough evidence to support the above allegations. Therefore, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, the above allegations are deemed unsubstantiated. No citation is being issued during today’s inspection.

*Report continues on the next page*

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Crystal Green	TELEPHONE: (323) 980-4930
LICENSING EVALUATOR SIGNATURE:	DATE: 07/26/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20210610151217

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: MELO & REYES FAMILY CHILD CARE	FACILITY NUMBER: 198020465
	VISIT DATE: 07/26/2021

NARRATIVE

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The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site inspection by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

An exit interview was conducted with Licensee Scarlett Reyes, at 12:15pm, during which appeal rights were explained. This report will be sent to the Applicant via mail. During inspection, pictures of the report and Notice of Site Visit were provided to the Licensee.

Report ends- Page 2 of 2

SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Crystal Green	TELEPHONE: (323) 980-4930
LICENSING EVALUATOR SIGNATURE:	DATE: 07/26/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2021

LIC9099 (FAS) - (06/04)

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