198020540-11-15-2021-33-CC-CGAN-C8VUD3-20211118142852

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198020540
Report Date: 11/15/2021
Date Signed: 11/15/2021 01:57:37 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/13/2021 and conducted by Evaluator Anomeh Eivazian

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20211013130340

FACILITY NAME:	LEARNING PLACE PRESCHOOL		FACILITY NUMBER:	198020540
ADMINISTRATOR:	SHAMALIE GOONERWARDENE		FACILITY TYPE:	850
ADDRESS:	2041 W. GLENOAKS BLVD.		TELEPHONE:	(818) 319-3010
CITY:	GLENDALE	STATE: CA	ZIP CODE:	91201
CAPACITY:	30	CENSUS: 22	DATE:	11/15/2021
		UNANNOUNCED	TIME BEGAN:	12:20 PM
MET WITH:	Enereyda Flores, Director		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Parents are not allowed inside the childcare

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Anomeh Eivazian contacted an unannounced complaint inspection to the above facility for the purpose of delivering the complaint finding. LPA arrived at 12:20 p.m. on 11/15/2021 and met with Enereyda Flores, director who guided analyst on a tour of the facility. During this inspection there were 22 preschoolers present in the facility with three staff.

During this investigation, LPA Eivazian conducted interviews with staff, and four random current parents. LPA obtained a copy of facility roster, sing in/out sheet from September till October 22, 2021, and admission agreement.

Based on interviews that were conducted with four random parents, they have not asked teachers to enter inside the classrooms due to Covid-19, however they believe if they ask teachers to enter the classroom, they will let them in.
REPORT CONTINUES ON NEXT PAGE 1 of 2

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Anomeh Eivazian	TELEPHONE: (323) 981-3391
LICENSING EVALUATOR SIGNATURE:	DATE: 11/15/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/15/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20211013130340

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: LEARNING PLACE PRESCHOOL	FACILITY NUMBER: 198020540
	VISIT DATE: 11/15/2021

NARRATIVE

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Based on an interview that were conducted with staff#1 and staff#2, facility has an updated admission agreement due to Covid-19 but there is not any notation regarding parents right to enter the facility at any time. Per staff#1 and staff#2, new parents get a tour of indoor classrooms during enrollment and after that parents do not enter the classroom due to Covid-19 precautionary measures. Per staff#2, if a parent asks to check on the child, they can do a quick sneak pick and leave.

Based on an interview that was conducted with staff#3 and staff#4, parents can not enter the classrooms due to Covid-19. New parents get a tour of indoors. Per staff#3 and staff#4, there were parents who asked to enter the classroom and staff#3 and staff#4 stated it is not allowed and parents did not ask anymore.

Based on LPA’s observation on 10/22/2021, parents enter the facility through the side gate which leads to the backyard, sing in/out children outside and ring the bell for a teacher to come out and get the child. LPA observed teachers keep the classroom door closed all the times during 10/22/2021 inspection.

Based on LPA observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been meet, therefore the above allegation is found to be Substantiated at this time. A Technical Violation under California Code of Regulations, 101218.1(b)(1)—Admission Procedures and Parental and Authorized Representative Rights is being issue on the attached LIC9102.

The Notice of Site Visit (LIC 9213) was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Enereyda Flores, director at 2:00 p.m..

REPORT END 2 of 2

SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Anomeh Eivazian	TELEPHONE: (323) 981-3391
LICENSING EVALUATOR SIGNATURE:	DATE: 11/15/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/15/2021

LIC9099 (FAS) - (06/04)

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