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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198400181
Report Date: 09/29/2021
Date Signed: 09/29/2021 05:17:07 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/17/2021 and conducted by Evaluator Alicia Bailey
COMPLAINT CONTROL NUMBER: 54-CC-20210817125515
FACILITY NAME:PATRICK FAMILY CHILD CAREFACILITY NUMBER:
198400181
ADMINISTRATOR:JENNIPHER PATRICKFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 354-8735
CITY:COMPTONSTATE: CAZIP CODE:
90220
CAPACITY:14CENSUS: 9DATE:
09/29/2021
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Jennipher Patrick- LicenseeTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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Day care children have been diagosed with Covid
Staff and children are not practicing proper PPE
INVESTIGATION FINDINGS:
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A Complaint investigation was conducted by Licensing Program Analyst (LPA), Alicia Bailey on September 29, 2021 for the purpose of investigating the above allegations. LPA Bailey met with Licensee Jennipher Patrick on this day. The census for the facility during today’s inspection staff 2 to 9 children ratio was met.

During this investigation, LPA collect children roster, and other pertinent documentation interviews were conducted with Licensee, staff, parents and children.

The complaint alleges that staff and children are not practicing proper PPE and daycare child was diagnosed with Covid. The Licensee and staff denied the allegation of not practicing proper PPE and made no disclosure. During the inspection interview the Licensee stated on one occasion a parent drops their child off without mask. Licensee stated that if the children arrive without mask, she provided mask once the children enter the facility. Licensee also request that all children take a covid-19 test once a month for precautionary measures.

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Karen ChambersTELEPHONE: (323) 980-4934
LICENSING EVALUATOR NAME: Alicia BaileyTELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20210817125515
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: PATRICK FAMILY CHILD CARE
FACILITY NUMBER: 198400181
VISIT DATE: 09/29/2021
NARRATIVE
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The Licensee stated that a child took her monthly covid test the child tested positive and the parent made the disclosure to Licensee Patrick. Licensee Patrick stated she text the other parents to have all children tested before they return to the facility. Licensee Patrick close the facility for four days to perform deep cleaning and for herself and assistant to get covid test. After Licensee Patrick received negative test results from assistant and children licensee re-open the facility.

LPA was able to interview the RP. During the interview RP stated she only observed one child during pick up outside the facility without a mask on. RP stated the child was with their parent. LPA ask did you observed the Licensee or the Licensee Assistant without a mask. RP stated no, all the time during drop off and pick up RP observed Licensee and Licensee Assistant with mask and proper PPE.

During an interview Licensee assistant stated during drop and pick she always wear mask. Licensee assistant never observed children arriving without mask or leaving without a mask. Licensee assistant stated the facility provided extra mask for children if their mask becomes soiled or damage. Also, each child has personalized mask seal in bag in their cubie. LPA Bailey interview the parents, parents observed that Licensee and Licensee assistant was practicing proper PPE. No parent made disclosure or observed children without mask at drop off and pick up. LPA made second attempted to conducted interview with RP and children no response.

During the first and second inspection LPA observed Licensee and staff practicing proper PPE along with the children in care. Licensee guided LPA thru the facility covid-19 protocol in accordance to CDC, DPH and CCL requirements for family childcare home.

It is possible that child remove their mask at pick up once outside the facility in the care of their parent. However, Licensee and Licensee assistant are taking the proper action to protect the children, of further covid-19 outbreak at the facility. Regarding this allegation that facility staff and children are not practicing proper PPE, and day care children diagnosed with covid based on the evidence obtained during the investigation through interviews with staff, parents and children, observation, and record review, the evidence does not support the above allegation. Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

SUPERVISOR'S NAME: Karen ChambersTELEPHONE: (323) 980-4934
LICENSING EVALUATOR NAME: Alicia BaileyTELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2