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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 213001117
Report Date: 01/10/2023
Date Signed: 01/10/2023 01:06:36 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/05/2022 and conducted by Evaluator Hanson Leong
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20221205111645
FACILITY NAME:JCC PRESCHOOL SAN RAFAELFACILITY NUMBER:
213001117
ADMINISTRATOR:RACHEL FALKFACILITY TYPE:
850
ADDRESS:200 N. SAN PEDRO ROADTELEPHONE:
(415) 444-8044
CITY:SAN RAFAELSTATE: CAZIP CODE:
94903
CAPACITY:150CENSUS: 0DATE:
01/10/2023
ANNOUNCEDTIME BEGAN:
10:25 AM
MET WITH:Erin BurnsTIME COMPLETED:
01:21 PM
ALLEGATION(S):
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Facility staff member did not ensure that a knife was inaccessible to day care children.
INVESTIGATION FINDINGS:
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On 01/10/2023, Licensing Program Analyst (LPA), Hanson Leong, made an announced conclusionary complaint visit to the house of the director. The facility was closed due to inclement weather. The LPA explained the purpose of the visit to the director.

All relevant information was gathered and analyzed during the investigation, and all parties involved were contacted and interviewed. .Based on information obtained from the LPA investigation, the allegation, facility staff member did not ensure that a knife was inaccessible to day care children., may have happened or are valid, there is not a preponderance of evidence to prove the violation did or did not occur; therefore the above allegation is found to be unsubstantiated.

A copy of this report and the “Notice of Site Visit” were given to the director . “The Notice of Site Visit” shall be posted for 30 days. Failure to maintain postings as required, will result in an immediate $100 civil penalty. Exit interview conducted and report was reviewed with the Director, Erin Burns.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Daniel J OquendoTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Hanson LeongTELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 01/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/10/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/05/2022 and conducted by Evaluator Hanson Leong
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20221205111645

FACILITY NAME:JCC PRESCHOOL SAN RAFAELFACILITY NUMBER:
213001117
ADMINISTRATOR:RACHEL FALKFACILITY TYPE:
850
ADDRESS:200 N. SAN PEDRO ROADTELEPHONE:
(415) 444-8044
CITY:SAN RAFAELSTATE: CAZIP CODE:
94903
CAPACITY:150CENSUS: 0DATE:
01/10/2023
ANNOUNCEDTIME BEGAN:
10:25 AM
MET WITH:Erin BurnsTIME COMPLETED:
01:21 PM
ALLEGATION(S):
1
2
3
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7
8
9
- Facility staff member used day care children's toilet.

- Facility staff are not up to date with training.
INVESTIGATION FINDINGS:
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On 01/10/2023, Licensing Program Analyst (LPA), Hanson Leong, made an announced conclusionary complaint visit to the house of the director. The facility was closed due to inclement weather. The LPA explained the purpose of the visit to the director.

All relevant information was gathered and analyzed during the LPA investigation, and all parties involved were contacted and interviewed. Based on information obtained from the LPA investigation, the preponderance of evidence standard has been met, therefore the above allegations, facility staff member used day care children's toilet and facility staff are not up to date with training, are found to be substantiated.

A copy of this report, the “Notice of Site Visit,” and their appeal rights were given to the director. The "Notice of Site Visit” shall be posted for 30 days. Failure to maintain postings as required, will result in an immediate $100 civil penalty. Exit interview conducted and report was reviewed with the Director, Erin Burns
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Daniel J OquendoTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Hanson LeongTELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 01/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/10/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 05-CC-20221205111645
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: JCC PRESCHOOL SAN RAFAEL
FACILITY NUMBER: 213001117
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/10/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/10/2023
Section Cited
HSC
1596.8662(b)(1)
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Administration of Child Day Care Licensing

(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed
This requirement is not met as evidenced by:
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Director will provide a word document, which will indicate the staff completed the mandated reporter training.
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Based on record review, the facility did not complete their mandated reporter trainjing, which poses a potential health and safety risk to children in care.
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Type B
01/10/2023
Section Cited
CCR
101223(a)(3)
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Personal Rights

(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature This requirement is not met as evidenced by:
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Director will be required to talk the involved staff member and provide a word document stating what was discussed in regards to using the children's toilet.
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Based on interviews and record reviews, the staff used the chilldren's toilet, which poses a potential health and safety risk to children in care
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Daniel J OquendoTELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Hanson LeongTELEPHONE: 650-266-8800
LICENSING EVALUATOR SIGNATURE:

DATE: 01/10/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/10/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3