213005161-1-9-2020-05-CC-GLEG-BKT4MW-20200113181411

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 213005161
Report Date: 01/09/2020
Date Signed: 01/09/2020 12:41:09 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/15/2019 and conducted by Evaluator Luis Gomez

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20191015150018

FACILITY NAME:	UNIVERSITY OF PLAY		FACILITY NUMBER:	213005161
ADMINISTRATOR:	STOWELL, SYLVIA		FACILITY TYPE:	850
ADDRESS:	1055 LAS OVEJAS AVE RM#4		TELEPHONE:	(415) 499-0309
CITY:	SAN RAFAEL	STATE: CA	ZIP CODE:	94903
CAPACITY:	30	CENSUS: 27	DATE:	01/09/2020
		UNANNOUNCED	TIME BEGAN:	09:15 AM
MET WITH:	Assistant Director, Alexis Graziose		TIME COMPLETED:	12:55 PM

ALLEGATION(S):

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Staff bribes day care children
Staff licked day care child
Staff do not treat day care children equally

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Luis J. Gomez met with the Assistant Director, Alexis Graziose, for a complaint investigation of above allegations. Purpose of the inspection was explained. Present is the Assistant director and 4 staff supervising 27 preschool children. Assistant director stated the director is not available today. LPA Gomez inspected facility with assistant director for health and safety hazards.

During today's inspection LPA interviewed staff, director, reviewed facility files and performed site observations.

As part of this investigation, LPA conducted an inspection of the facility on 10/17/2019 and 1/9/2020. A review of facility records was also completed which included a review of the children's roster, children’s records, personnel records, personnel roster, parent handbook and practices related to working with the children. Also, as part of this complaint investigation, interviews were conducted with the director, parents, children and staff.

Continue on 9099-C...

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Alma Malig	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Luis Gomez	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 01/09/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 05-CC-20191015150018

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: UNIVERSITY OF PLAY	FACILITY NUMBER: 213005161
	VISIT DATE: 01/09/2020

NARRATIVE

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Regarding he allegation of staff bribes day care children. Based on interviews with the director, staff and children, LPA is unable to determine if staff bribes the day care children. Facility policy regarding intervention is to use positive reinforcement and respectful language when assisting the daycare children.

Regarding the allegation of staff licked day care child. Based on the interviews conducted with director, staff, children and observations performed, LPA is unable to determine if facility staff licked day care child. During inspections, LPA observed professional interactions between the facility staff and daycare children.

Regarding the allegation of staff do not treat day care children equally. Based on the interviews conducted and observations of the staff -child interactions, LPA is unable to determine if staff do not treat day care children equally. Staff stated, facility personnel make sure all children are treated equally and are attune to each child's individual needs.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Copy of this report is reviewed and provided to the director. No deficiencies are cited.

Exit interview was conducted with assistant director, Alexis Graziose. LPA observed notice of site visit was posted in the facility.

SUPERVISOR'S NAME: Alma Malig	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Luis Gomez	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 01/09/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2020

LIC9099 (FAS) - (06/04)

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