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13 | ***This is an amended complaint report from 1/4/2024. ***.
On 1/4/2024, Licensing Program Analysts (LPAs) Leong and Gil made an unannounced complaint visit to the Family Child Care Home listed above. The purpose of the visit was to deliver the findings and to close out the complaint. The LPAs were granted entry by the Licensee, Esly Figueroa. Ms. Figueroa was informed of the reason for today's visit by the LPAs. Present in the home included Ms. Figueroa, Ms. Figueroa’s assistant, three preschool-aged children, two infants, and four school-aged children. All individuals listed on the facility’s roster have been granted permission to work or be present in a Family Child Care Home. The home operates within its capacity and in accordance with the required ratio of staff to children.
All relevant information was gathered and analyzed during the LPA investigation, and all parties involved were contacted and interviewed. Based on the information obtained during the investigation and record review, LPA found that the licensee cared for 15 children for at least one day in October 2023, exceeding the license’s capacity. Therefore, the preponderance of evidence has been met, and the above allegation is found to be substantiated.
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