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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 214005109
Report Date: 10/09/2025
Date Signed: 10/09/2025 02:18:47 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/30/2025 and conducted by Evaluator Nathan Garcia
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20250730151254
FACILITY NAME:EDUCARE CHILDREN'S CENTERFACILITY NUMBER:
214005109
ADMINISTRATOR:ROSSANA BROLLFACILITY TYPE:
850
ADDRESS:50 EL CAMINO DR. - SIGMA BLDG.TELEPHONE:
(415) 924-9902
CITY:CORTE MADERASTATE: CAZIP CODE:
94925
CAPACITY:56CENSUS: 29DATE:
10/09/2025
UNANNOUNCEDTIME BEGAN:
09:41 AM
MET WITH:Katia EscobarTIME COMPLETED:
02:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff handles day care children in an inappropriate manner.
Staff refused food to day care children.
Staff do not ensure facility is operating in ratio.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On October 9, 2025, Licensing Program Analyst (LPA) Garcia conducted an unannounced complaint inspection and met with assistant director, Katia Escobar. During the visit, there were 29 children supervised by 7 staff members.

During the investigation, LPA reviewed facility records, conducted staff and children interviews, and made site observations in both license numbers 214005109 and 214005303. Based on LPA's site observations and interviews, the above allegation is determined to be unsubstantiated, meaning it may have happened or is valid, there is no preponderance of evidence to prove the violations did or did not occur.

Appeal rights were given to the licensee. A Notice of Site Visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with assistant director, Katia Escobar.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Nathan Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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