233008945-5-19-2023-01-CC-AHON-CSXMW5-20230619095746

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 233008945
Report Date: 05/19/2023
Date Signed: 05/19/2023 04:43:10 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/10/2023 and conducted by Evaluator Amy Strother

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20230510143956

FACILITY NAME:	IMAGINATION STATION PRESCHOOL/CHILDCARE CENTER		FACILITY NUMBER:	233008945
ADMINISTRATOR:	RODRIGUEZ, SAPRINA		FACILITY TYPE:	850
ADDRESS:	11 NORTH MARIN STREET		TELEPHONE:	(707) 459-6543
CITY:	WILLITS	STATE: CA	ZIP CODE:	95490
CAPACITY:	80	CENSUS: 40	DATE:	05/19/2023
		UNANNOUNCED	TIME BEGAN:	10:30 AM
MET WITH:	Saprina Rodriguuz		TIME COMPLETED:	05:00 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff speaks to day care children in an inappropriate manner.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

A complaint investigation inspection was conducted at the facility by Licensing Program Analyst (LPA), Amy Strother. It has been alleged that staff speaks to day care children in an inappropriate manner.

During today’s inspection, LPA met with Licensee/Center Director, Saprina Rodriguez (L1). LPA toured the facility, observing teacher/child interactions both in classrooms and outdoors. During today's inspection, staffing ratios were being met, a total of 40 children were being supervised by 7 staff. The facility was operating within the licensed capacity and ratio requirements. LPA interviewed L1, 3 Staff, Staff 1 – Staff 3 (S1-S3) and 5 children, Child 1 – Child 5 (C1-C5), interviews began at 11:03am. L1 denied the allegation stating that she has never heard staff speak in an inappropriate manner to any children. L1 stated that staff give children choices and talk about good choices and bad choices. L1 stated that when a child makes a bad choice, the child is asked to sit on a bench or chair, typically for 2 minutes and then after that calm down time, that staff speaks to the child.

Continue on LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Alexis Hollon	TELEPHONE: (707) 588-5036
LICENSING EVALUATOR NAME: Amy Strother	TELEPHONE: (707) 588-5077
LICENSING EVALUATOR SIGNATURE:	DATE: 05/19/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 01-CC-20230510143956

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: IMAGINATION STATION PRESCHOOL/CHILDCARE CENTER	FACILITY NUMBER: 233008945
	VISIT DATE: 05/19/2023

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Staff interviewed (S1-S3) all stated that they have never heard a staff speak to children in an inappropriate manner. Staff stated that they hear phrases such as “Please make good choices”, “Let’s be safe”, “Please sit down”, “Feet on the ground” or “Walking feet” to children when wanting to redirect behavior. All children interviewed (C1-C5), stated that they like their teachers and spoke about their teachers telling them that they need to make good choices. C2 stated that when they make a bad choice they are told to sit on the bench or chair or go to the office with Saprina. C3 stated that sometimes teachers say, “Go on time out.” C4 stated that when a teacher gets an angry face they say, “(Child’s name) try and do better.”, but sometimes a teacher will say “Can you please go pick up the toys”, and I do. During the tour of the facility LPA heard staff use phrases such as “Please keep your hands on your own lunch.”, “You need to do better, that’s why you’re in the chair.”, and “You are making good choices today, thank you.” Interviews conducted and observations made, corroborate that staff are consistent in the language used when speaking to children.

Based on LPA observations, staff interviews, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that an alleged violation occurred, therefore the allegation is UNSUBSTANTIATED.

There were no Title 22 deficiencies cited during today's inspection. This report was reviewed and discussed with the Licensee. Appeal Rights were provided.

This report was reviewed and discussed with Licensee/Center Director, Saprina Rodriguez.

Notice of Site Visit shall be posted for 30 days from today's visit. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISOR'S NAME: Alexis Hollon	TELEPHONE: (707) 588-5036
LICENSING EVALUATOR NAME: Amy Strother	TELEPHONE: (707) 588-5077
LICENSING EVALUATOR SIGNATURE:	DATE: 05/19/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 2