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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 243804595
Report Date: 07/09/2021
Date Signed: 07/09/2021 09:21:20 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/27/2021 and conducted by Evaluator Joseph Pacheco
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20210427114629

FACILITY NAME:HAPPY FACE DAY CAREFACILITY NUMBER:
243804595
ADMINISTRATOR:REYES, ROSALINDAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(209) 316-7631
CITY:MERCEDSTATE: CAZIP CODE:
95340
CAPACITY:14CENSUS: DATE:
07/09/2021
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Rosalinda Reyes - LicenseeTIME COMPLETED:
09:30 AM
ALLEGATION(S):
1
2
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9
Adult in home yells at day care children
INVESTIGATION FINDINGS:
1
2
3
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5
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7
8
9
10
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12
13
On 7/9/21, Licensing Program Analyst (LPA) Joseph Pacheco conducted an unannounced complaint inspection. LPA met with Licensee, Rosalinda Reyes. The purpose of the inspection was to deliver the findings for the above complaint allegations.

During the course of the investigation, LPA interviewed Licensee, day care parents and day care children. This agency has investigated the complaint alleging adult in home yells at day care children. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is unsubstantiated.

Per Title 22, Division 12, Chapter 3, of the California Code of Regulations, no deficiencies are cited.

This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Diana deLeonTELEPHONE: (559) 650-7854
LICENSING EVALUATOR NAME: Joseph PachecoTELEPHONE: (559) 341-4457
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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