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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 243808935
Report Date: 12/28/2023
Date Signed: 12/28/2023 12:58:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/16/2023 and conducted by Evaluator Erica Pacheco
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20231016090737
FACILITY NAME:BUHACH PRESCHOOL - MERCEDFACILITY NUMBER:
243808935
ADMINISTRATOR:ROBERTA HEREDIAFACILITY TYPE:
840
ADDRESS:3190 COLLINS DRTELEPHONE:
(209) 626-5741
CITY:MERCEDSTATE: CAZIP CODE:
95348
CAPACITY:45CENSUS: 29DATE:
12/28/2023
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Carly BecerraTIME COMPLETED:
01:10 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff does not ensure children are spoken to in an appropriate manner while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On December 28, 2023, Licensing Program Analyst (LPA) Erica Pacheco conducted an unannounced complaint inspection to provide findings regarding the above allegation. LPA met with Director Carly Becerra, toured the facility inside and outside and a census was taken. LPA explained and discussed the allegation and finding with Director.

During the course of the investigation, LPA reviewed facility records, interviewed staff, parents, and children in care. Due to inconsistent statements obtained, the information did not corroborate the allegation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency is being cited during today’s visit. Exit interview conducted with the Director Carly Becerra. Appeal rights were provided and discussed. A Notice of Site Visit was given and will be posted for 30 days.

Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Rene Mancinas
LICENSING EVALUATOR NAME: Erica Pacheco
LICENSING EVALUATOR SIGNATURE:

DATE: 12/28/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/28/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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