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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 243810074
Report Date: 05/27/2025
Date Signed: 05/27/2025 05:41:14 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/06/2025 and conducted by Evaluator Xona Xayavong
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20250306141506
FACILITY NAME:BUHACH PRESCHOOLFACILITY NUMBER:
243810074
ADMINISTRATOR:JUAN GAMAFACILITY TYPE:
840
ADDRESS:760 LOUGHBOROUGH DRTELEPHONE:
(209) 489-2008
CITY:MERCEDSTATE: CAZIP CODE:
95348
CAPACITY:118CENSUS: 46DATE:
05/27/2025
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Site Supervisor Danielle MorviceTIME COMPLETED:
05:30 PM
ALLEGATION(S):
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1. Staff behavior poses as a risk to the daycare children while in care.
INVESTIGATION FINDINGS:
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On 05/27/2025, Licensing Program Analyst (LPA) Xona Xayavong conducted an unannounced complaint inspection and met with Site Supervisor Danielle Morvice. LPA Xayavong explained that the purpose of today’s inspection was to interview staff and children, review children files, obtain facility documents, and provide finding for the above allegation.

During the complaint investigation, LPA Xayavong conducted unannounced inspections on March 10, 2025, March 19, 2025, April 3, 2025, and April 18, 2025. LPA interviewed staff, children, and a parents, reviewed children and staff files, video footage, and obtained facility documents. Based on evidence presented in interviews, it was revealed that staff spoke and interacted with children in care inappropriately. Based on these interviews, the preponderance of evidence standard has been met. Therefore, the allegation that staff behavior poses as a risk to the children while in care is SUBSTANTIATED. (Continue on LIC 9099-C)

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Xona Xayavong
LICENSING EVALUATOR SIGNATURE:

DATE: 05/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/27/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 04-CC-20250306141506
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: BUHACH PRESCHOOL
FACILITY NUMBER: 243810074
VISIT DATE: 05/27/2025
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 3, a Type B deficiency are being cited on the LIC 9099D.

An exit interview was conducted, and the report was reviewed with Site Supervisor Danielle Morvice. Appeal rights and report were provided. Per Title 22, Division 12, Chapter 1, of the California Code of Regulations, no deficiencies were cited. This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit was provided and is required to be posted for 30 days.
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Xona Xayavong
LICENSING EVALUATOR SIGNATURE:

DATE: 05/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/27/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 04-CC-20250306141506
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: BUHACH PRESCHOOL
FACILITY NUMBER: 243810074
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/27/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/27/2025
Section Cited
CCR
101223(a)(3)
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101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights… (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule…This requirement was not met as evidence by:
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Licensee stated there will be a training with staff regarding personal rights and dealing with children with challenging behavior before 6/10/2025 and will provide a sign-in of attendees to Licensing by 6/10/2025.
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Based on interviews, it was revealed that staff talked and interacted with children inappropriately, which poses a potential health, safety, and personal rights risk to person in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Kari McWilliams
LICENSING EVALUATOR NAME: Xona Xayavong
LICENSING EVALUATOR SIGNATURE:

DATE: 05/27/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/27/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3