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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 280100646
Report Date: 06/05/2025
Date Signed: 06/05/2025 12:46:59 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2025 and conducted by Evaluator Melinda Mohr
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20250311140542
FACILITY NAME:PRESBYTERIAN DAY SCHOOLFACILITY NUMBER:
280100646
ADMINISTRATOR:BATOR, JENNIFERFACILITY TYPE:
850
ADDRESS:1333 THIRD STREETTELEPHONE:
(707) 224-8941
CITY:NAPASTATE: CAZIP CODE:
94558
CAPACITY:44CENSUS: 24DATE:
06/05/2025
UNANNOUNCEDTIME BEGAN:
12:09 PM
MET WITH:Jennifer BatorTIME COMPLETED:
01:01 PM
ALLEGATION(S):
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Staff do not isolate children who are showing symptoms of illness.
Staff do not contact child's parents for pick up when children are not well.
Staff do not ensure facility is kept clean and sanitary at all times.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Mindy Mohr made an unannounced complaint investigation visit today and met with Director Jennifer Bator for the purpose of delivering findings for the above allegations. LPA Mohr previously met with Director Jennifer Bator on 03/17/2025 to open the complaint.

During the course of the investigation, LPA Mohr conducted interviews and received documents pertaining to the investigation. From 03/17/2025 through 05/22/2025, interviews were conducted with Director (D1), one staff (S1), four adults (A1-A4) and other adult interviews were attempted.

(Continued on LIC9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Melinda Mohr
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20250311140542
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: PRESBYTERIAN DAY SCHOOL
FACILITY NUMBER: 280100646
VISIT DATE: 06/05/2025
NARRATIVE
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Director stated that when a child becomes ill while in care she is called by the teachers to care for the child. She will then call the parents to pick up the ill child and will either have the child sit in the office with her, or both D1 and the child will sit outside on a bench until the parents arrive to pick up the child. D1 further stated sometimes children will have a runny nose due to allergies, however staff can tell the difference between a child who is ill and a child who has allergies. In addition, D1 stated each classroom has cleaning supplies, the teachers clean throughout the day, specifically before and after the children eat. D1 also stated children wash their hands before and after eating.

S1 stated if a child becomes ill while in care they are sent home, but some children do have allergies, and they might have a slight runny nose. S1 also stated teachers clean their classrooms throughout the day, specifically between eating and different activities. Both D1 and S1 stated there is a janitorial service that cleans the facility every night.

Adult interviews (A1-A4) all stated their children have never gotten ill while at school requiring a phone call but do keep their children home when sick. A2 specifically stated they are very impressed with the cleanliness of the school, while A3 stated they have seen on multiple occasions a teacher wiping down tables in the classroom. A4 stated on vary rare occasions they have seen children with a runny nose, however, the children did not seem like they were sick, possibly had the runny nose from allergies. Furthermore, A4 stated they have never had any concerns regarding the cleanliness of the school. LPA observed surfaces are clean, toxic free, and in good condition as well as cleaning supplies in all classrooms.

Based on the information gathered during this investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegations occurred and therefore is determined to be unsubstantiated. There were no Title 22 deficiencies cited. This report was reviewed and discussed with the Director, Jennifer Bator. Appeal rights were provided. Notice of Site Visit shall be posted for 30 days from today's visit. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Leslie Lepori
LICENSING EVALUATOR NAME: Melinda Mohr
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2025
LIC9099 (FAS) - (06/04)
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