280108344-12-19-2019-01-CC-LLEI-BK23RE-20191219172837

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 280108344
Report Date: 12/19/2019
Date Signed: 12/19/2019 08:30:35 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office,
, CA

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/20/2019 and conducted by Evaluator Kevin O'Connell

COMPLAINT CONTROL NUMBER: 01-CC-20190920102600

FACILITY NAME:	CANV KIDS DEVELOPMENT & FAMILY PROGRAM AKA LOS NIN		FACILITY NUMBER:	280108344
ADMINISTRATOR:	BERNADETTE SCHRECK		FACILITY TYPE:	850
ADDRESS:	1510 MYRTLE AVENUE		TELEPHONE:	(707) 253-6173
CITY:	NAPA	STATE: CA	ZIP CODE:	94558
CAPACITY:	60	CENSUS: 12	DATE:	12/19/2019
		UNANNOUNCED	TIME BEGAN:	08:00 AM
MET WITH:	Program Manager, Kathy Peebles		TIME COMPLETED:	08:45 AM

ALLEGATION(S):

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Staff handled daycare child in a rough manner
Staff yells at daycare children
Staff made inappropriate comments to daycare child

INVESTIGATION FINDINGS:

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LPA Kevin O’Connell made a subsequent complaint investigation inspection for the purpose of delivering findings on the above allegations and met with Program Director, Kathy Peebles at 08:00AM on 12/19/19.
It was alleged that staff handled daycare child in a rough manner, specifically pulling a child by the arm. It was also alleged that staff yells at daycare children and that staff made inappropriate comments to a crying daycare child.
The investigation consisted of staff (S), children (C), Program Director & parent (P) interviews, record review and observations. Some children could not be qualified.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Leslie Lepori	TELEPHONE: (707) 588-5060
LICENSING EVALUATOR NAME: Kevin O'Connell	TELEPHONE: (707) 588-5026
LICENSING EVALUATOR SIGNATURE:	DATE: 12/19/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20190920102600

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office,
, CA

FACILITY NAME: CANV KIDS DEVELOPMENT & FAMILY PROGRAM AKA LOS NIN	FACILITY NUMBER: 280108344
	VISIT DATE: 12/19/2019

NARRATIVE

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The Program Director denied all the allegations at 12:00PM on 09/26/19 and stated that she has never observed any of her teachers acting aggressively towards any of the children.

Staff (S1- S7) interviewed on 9/26/19 & 12/16/19 stated that they have never observed another teacher handle a child inappropriately. Parents P1- P10 stated that they have never observed any staff handle a daycare child inappropriately. Children interviewed could not corroborate the allegation.

Regarding staff yelling at children, Program Manager has heard staff elevate their voice to be heard over screaming but denies staff scream at the children. S1 & S4- S8 stated that they have not observed another teacher yell at a daycare child. S2 & S3 stated no, not in a negative way but to be heard in a loud room. P1- P10 stated that they have not observed any staff yell at a daycare child. Children interviewed could not corroborate the allegation.

Regarding staff making inappropriate comments to daycare children, Program Manager stated that there is a special needs child in care that needs to be redirected frequently and quickly but never touched inappropriately. S1- S7 stated that they have not observed a staff member handle a daycare child inappropriately. P1- P10 stated that they have not observed any staff handle a daycare child inappropriately. Children interviewed could not corroborate the allegation.

As such, there is not sufficient evidence to corroborate the above allegations. Based on the available information obtained, during the course of the investigation, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the Department’s findings are that the allegations are unsubstantiated. This report was reviewed and discussed with the Program Manager. Appeal Rights were provided. There were no Title 22 deficiencies cited. Notice of Site Visit to be posted for 30 days from today’s visit.

SUPERVISOR'S NAME: Leslie Lepori	TELEPHONE: (707) 588-5060
LICENSING EVALUATOR NAME: Kevin O'Connell	TELEPHONE: (707) 588-5026
LICENSING EVALUATOR SIGNATURE:	DATE: 12/19/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2019

LIC9099 (FAS) - (06/04)

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