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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 300600190
Report Date: 05/17/2022
Date Signed: 05/17/2022 10:14:29 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/18/2022 and conducted by Evaluator Mila Quinto
COMPLAINT CONTROL NUMBER: 06-CC-20220218102333
FACILITY NAME:CHILDREN'S WORLDFACILITY NUMBER:
300600190
ADMINISTRATOR:GARY OVERMANFACILITY TYPE:
850
ADDRESS:10382 BOLSATELEPHONE:
(714) 531-4555
CITY:WESTMINSTERSTATE: CAZIP CODE:
92683
CAPACITY:46CENSUS: 19DATE:
05/17/2022
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Gary Overman, DirectorTIME COMPLETED:
10:40 AM
ALLEGATION(S):
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Staff engaged in a verbal altercation in the presenced of day care children
Staff left day care children unattended
Staff did not prevent day care child from engaging in inappropriate interactions with another child
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Mila Quinto conducted an investigation visit to the facility to deliver the findings. LPA met with Director, Gary Overman. The Covid-19 Emergency Response questionnaire was reviewed and answered by the director. Census was taken. There was a total of 19 preschool children with 5 staff including the Director.
A review of facility Personnel Report Summary on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.
Facility representative was reminded that all adults 18 and over responsible for administration or direct supervision of staff, persons who provides care and supervision to children, and staff who have contact with children, including employees and volunteers, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day up to $500.00 maximum per day/per person will be assessed if this regulation is violated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Mila QuintoTELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 06-CC-20220218102333
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: CHILDREN'S WORLD
FACILITY NUMBER: 300600190
VISIT DATE: 05/17/2022
NARRATIVE
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The complainant alleged staff did not prevent day care child from engaging in inappropriate interactions with another child. According to the complainant, a day care child and another non daycare child was running and bumped heads at the playground.

On 2/25/22, LPA interviewed 1 staff member and the Director. The Director stated, on 2/17/22, he saw Child 1 (C1) sliding down the slide and was closed to the non-daycare child. The Director observed the parent of the non-day care child scolding C1. The Director walked closer to the playground and spoke to the parent and informed the parent will talk to C1. Staff 2 (S2) stated received a call from an anonymous person stating a daycare child and non-daycare child almost collided. There was no other disclosure as the anonymous person terminated the call. On 4/6/22, LPA interviewed 11 school age children. The 5 of the 11 children witnessed C1 almost bumped into the non-day care child, and 5 children stated the Director was near the playground area. There was no disclosure made from the 6 of the 11 children. On 4/12/22, LPA called 8 parents and interviewed 4 of the 8 parents. There were no disclosures made from the 4 parents interviewed. LPA did not receive a return call from the other 4 parents.

Based on interviews conducted, the complaint alleging staff did not prevent day care child from engaging in inappropriate interactions with another child is found to be unsubstantiated. Although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

The complainant alleged staff engaged in a verbal altercation in the presence of day care children. The complainant stated after a call was made to the facility, the owner got out of the van and informed complainant he was the owner and engaged in verbal altercation in front of the children.

On 2/25/22, LPA interviewed 1 staff member and the Director. The Director stated shortly after C1 and the non-day-care child almost collided at the playground, the non-daycare parent started scolding C1. The Director approached the non-daycare parent and asked not to scold C1. There was no disclosure from S2. On 4/6/22, LPA interviewed 11 school age children, 5 of the 11 children indicated witnessed the non-daycare parent and Director exchange words, however the children deny a verbal altercation or inappropriate language from Director. There was no disclosure made from the 6 of the 11 children.
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Mila QuintoTELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 06-CC-20220218102333
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: CHILDREN'S WORLD
FACILITY NUMBER: 300600190
VISIT DATE: 05/17/2022
NARRATIVE
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Page 3
On 4/12/22, LPA called 8 parents and interviewed 4 of the 8 parents. There were no disclosures made from the 4 parents interviewed. LPA did not receive a return call from the other 4 parents.

Based on interviews conducted, the complaint alleging staff engaged in a verbal altercation in the presence of day care children is found to be unsubstantiated. Although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

The complainant alleged staff left day care children unattended. The complainant stated on 2/17/22 between 1-2pm, saw a van pull up and dropped off 10-12 children while the staff stayed in the van.

On 2/25/22, LPA interviewed 1 staff member and the Director. According to the Director, as soon as they parked, the children went straight to the playground while the Director stayed in the van for approximately 30 seconds. The van was parked in front of the playground and had visual supervision of the school age children. There was no disclosure from S2. On 4/6/22, LPA interviewed 11 school age children. The 5 of the 11 school age children stated on 2/17/22, they saw the Director near the playground and had visual supervision of the children. There was no disclosure from the 6 of the 11 school age children. However, during the interviews, 3 of the children stated sometimes the Director stays in the van. LPA reviewed the videos and a picture provided the Director taken at the park. The 1st video was taken from inside the van and the 2nd video was taken right outside the playground. Both videos show a visual view of the playground. The picture was a screen shot of the layout where the Director was standing during the incident which was right next to the playground. On 4/12/22, LPA called 8 parents and interviewed 4 of the 8 parents. There were no disclosures made from the 4 parents interviewed. LPA did not receive a return call from the other 4 parents.

Based on interviews conducted, the complaint alleging staff left daycare children unattended is found to be unsubstantiated. Although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Mila QuintoTELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 06-CC-20220218102333
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: CHILDREN'S WORLD
FACILITY NUMBER: 300600190
VISIT DATE: 05/17/2022
NARRATIVE
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Page 4

Exit interview was conducted. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights.
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Mila QuintoTELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 4