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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 300600295
Report Date: 04/04/2023
Date Signed: 04/04/2023 03:51:48 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/28/2023 and conducted by Evaluator Romelia M Castanon
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20230328152236
FACILITY NAME:DISCOVERY GARDENS FULLERTON EEELCFACILITY NUMBER:
300600295
ADMINISTRATOR:GREENSPAN, CYNTHIAFACILITY TYPE:
850
ADDRESS:1145 WEST VALENCIA MESATELEPHONE:
(714) 738-1541
CITY:FULLERTONSTATE: CAZIP CODE:
92833
CAPACITY:55CENSUS: 26DATE:
04/04/2023
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Director Cynthia Greenspan TIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Facility gate is in disrepair
Staff does not post food menu
INVESTIGATION FINDINGS:
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On 04/04/2023, Licensing Program Analyst (LPA) Romy Castanon and LPA Archibaldo Silva made an unannounced visit to the facility due to a complaint that was received at the Orange County Regional Child Care Program Office. LPA met with Director Cynthia Greenspan and explained the reason for today’s visit. A tour of three classrooms was conducted and census was taken. Observed at the time of the visit was a total of 26 children and 4 staff members.

A review of the Facility Personnel Report Summary on 04/04/2023 indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions except for one person that is being cited on a separate report.

Continue to page 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rina Lopez
LICENSING EVALUATOR NAME: Romelia M Castanon
LICENSING EVALUATOR SIGNATURE:

DATE: 04/04/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 06-CC-20230328152236
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: DISCOVERY GARDENS FULLERTON EEELC
FACILITY NUMBER: 300600295
VISIT DATE: 04/04/2023
NARRATIVE
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On 03/28/2023, the Regional Office received a complaint report alleging #1 facility gate is in disrepair and #2 staff does not post food menu. Complainant stated the Director was aware the entrance gate to the facility had been nonfunctional for two weeks without repair. Complainant also stated that the facility does not post their snack menu’s for families to view.

During today’s inspection, LPA Castanon and LPA Silva interviewed Director. LPA’s also obtained a copy of the children's roster, personnel report, and electronic application global announcements and reviewed one staff file.

LPA’s observed the entrance gate had been repaired with a new latch. Director states the gate became faulty on 03/29/2023 and latched was replaced on 03/30/2023. Director has an appointment with the gate repair company for a quote to install additional security gates for safety.

LPA’s also observed notices hanging on the gate via zip ties. The snack menu for the month of March was hung but April was not. Director was able to provide screenshots of announcements to parents regarding the April menu’s but upon further review, the dates were incorrect. Director was informed the menu needs to be edited, resent and posted. LPA’s did not observe a licensing board with required notices accessible for parents to view. Director stated it was temporarily removed because the documents were damaged by the recent weather. During the visit, Director was able to fix the board and place it near the entrance gate.

Based on LPA’s observations, interview with Director and record review, the preponderance of evidence standard has been met, therefore the above allegations #1 facility gate is in disrepair and #2 staff does not post food menu is found to be substantiated. California Code of Regulations, Title 22, Division 12, 101238(a) Buildings and Grounds, as well as, 101227(6) Food Services are being cited on the attached LIC9099D.
Exit interview was conducted with Director Cynthia Greenspan. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights.

End of Report

SUPERVISORS NAME: Rina Lopez
LICENSING EVALUATOR NAME: Romelia M Castanon
LICENSING EVALUATOR SIGNATURE:

DATE: 04/04/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 06-CC-20230328152236
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: DISCOVERY GARDENS FULLERTON EEELC
FACILITY NUMBER: 300600295
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/04/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/14/2023
Section Cited
CCR
101238(a)
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101238 Buildings and Grounds (a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement was not met as evidenced by:
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Director replaced entrance gate latch on 03/30/2023. LPA observed new latch during visit on 04/04/2023.
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Based on LPA's observation and interview with Director. The entrance gate was faulty due to wear and tear on 03/29/2023. This poses a potential risk to the safety of the children in care.
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Type B
04/14/2023
Section Cited
CCR
101227(6)
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101227 Food Services(6)Menus shall be in writing and shall be posted at least one week in advance in an area accessible for review by the child's authorized representative...This requirement was not met as evidenced by:
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Director will edit and post April's snack menu. Director will ensure the menu's are revised for accuracy and posted on the facility's licensing posting board for parents to view. Director will email LPA photo of new posted menu by POC date.
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Based on LPA's observation and interview with Director, April snack menu was sent to parents electronically and was not posted. This poses a potential risk to the health and safety of the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Rina Lopez
LICENSING EVALUATOR NAME: Romelia M Castanon
LICENSING EVALUATOR SIGNATURE:

DATE: 04/04/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3