300600843-2-8-2022-06-CC-JHAN-CBK2S4-20220211163832

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 300600843
Report Date: 02/08/2022
Date Signed: 02/08/2022 12:57:08 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/07/2022 and conducted by Evaluator Ryan Joseph Chan

COMPLAINT CONTROL NUMBER: 06-CC-20220107125447

FACILITY NAME:	LANGE, ROBERT H. PRESCHOOL		FACILITY NUMBER:	300600843
ADMINISTRATOR:	YEAKEL, KATHERINE		FACILITY TYPE:	850
ADDRESS:	24772 CHRISANTA DRIVE		TELEPHONE:	(949) 837-2500
CITY:	MISSION VIEJO	STATE: CA	ZIP CODE:	92691
CAPACITY:	120	CENSUS:	DATE:	02/08/2022
		UNANNOUNCED	TIME BEGAN:	10:30 AM
MET WITH:	Katherine Yeakel - Director		TIME COMPLETED:	01:00 PM

ALLEGATION(S):

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Masks are not being worn at the day care

INVESTIGATION FINDINGS:

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On 02/08/22 Licensing Program Analyst (LPA) Ryan Chan conducted an unannounced complaint investigation visit regarding the allegation stated above. LPA Chan met with Director Katherine Yeakel who took LPA on a tour of the facility. There was a total of 88 children with 12 staff.

A review of the Facility Personnel Report Summary conducted on 02/08/22 indicates all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

Facility representative was reminded that all adults 18 and over, including employees and volunteers, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day up to $500.00 maximum per day/per person will be assessed if this regulation is violated.
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Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 795-0415
LICENSING EVALUATOR NAME: Ryan Joseph Chan	TELEPHONE: (714) 287-0708
LICENSING EVALUATOR SIGNATURE:	DATE: 02/08/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/08/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20220107125447

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: LANGE, ROBERT H. PRESCHOOL	FACILITY NUMBER: 300600843
	VISIT DATE: 02/08/2022

NARRATIVE

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On 01/07/22 the Orange County Child Care Office received a complaint alleging masks are not being worn at the day care. The reporting party (RP) stated not all the staff and not all the children are wearing masks at the day care. The current mandate from California Department of Public Health is for all individuals age 2 and up to wear a face covering while indoors irrespective of vaccine status.

During the investigation LPA conducted interviews on 01/13/22 and 02/04/22 with 8 staff and 6 parents. All 6 parents did not disclose any concerns. All 8 of 8 staff interviewed stated children must wear masks indoors but not required when outdoors. Of the teachers interviewed 4 of 8 stated only children age 3 and up are required to wear a mask. All 8 of 8 staff interviewed stated there is a mask wearing policy for staff which is to always wear masks when indoors and not required when outdoors. One staff stated she has forgotten sometimes to put her mask up after a break and has seen other staff also forget but they quickly realize their mask are down and quickly put it back up. Another staff has stated witnessing other staff not wear masks when passing each other in the library and work room, but states never in classrooms. During the facility tour on 01/13/22 LPA observed 3 of 75 children not wearing masks and on 02/08/22 4 of 88 children were not wearing masks. Director stated facility is working with children to encourage wearing masks.

Based on observations on 01/13/22 and 02/08/22 and interviews conducted with 8 staff members and 6 parents, the licensee failed to ensure children are to be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by 4 of 8 teachers interviewed stated only children age 3 and up are required to wear a mask and staff witnessing other staff not wear masks indoors. Therefore, the preponderance of evidence standard has been met, therefore the above allegation masks are not being worn at the day care is found to be substantiated. California Code of Regulations, Title 22, Division 12 & Chapter 1, Section 101223(a)(2) is being cited on the attached LIC 9099D.

101223 Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights:
(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
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SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 795-0415
LICENSING EVALUATOR NAME: Ryan Joseph Chan	TELEPHONE: (714) 287-0708
LICENSING EVALUATOR SIGNATURE:	DATE: 02/08/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/08/2022

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 06-CC-20220107125447

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: LANGE, ROBERT H. PRESCHOOL	FACILITY NUMBER: 300600843
	VISIT DATE: 02/08/2022

NARRATIVE

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LPA provided Director with PIN CCP 21-29-CCP, PIN 22-03-CCP for licensing webinars, copy of the most recent California Department of Public Health (CDPH) Guidance for the use of face mask, and printed visual reminders to wear masks.

Exit interview conducted and report was reviewed with Director Katherine Yeakel. Appeal Rights were explained, Director was provided a copy of her Appeal Rights and signature on this form acknowledges receipt of these rights. Director was informed all appeals must be in writing and received by the Regional Office within 15 business days. A notice of site visit was given and must remain posted for 30 days. Failure to post will result in civil penalties of $100.00. The Notice of Site Visit must be posted on or adjacent to the door.

SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 795-0415
LICENSING EVALUATOR NAME: Ryan Joseph Chan	TELEPHONE: (714) 287-0708
LICENSING EVALUATOR SIGNATURE:	DATE: 02/08/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/08/2022

LIC9099 (FAS) - (06/04)

Page: 3 of 4

Control Number 06-CC-20220107125447

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: LANGE, ROBERT H. PRESCHOOL	FACILITY NUMBER: 300600843
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 02/08/2022

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 02/18/2022 Section Cited CCR 101223(a)(2)	1 2 3 4 5 6 7	101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Director has completed training with staff to inform them of new masking guidelines. Director has notified parents of the new masking guidelines. Director will place posters reminding children and staff to wear a mask.
	8 9 10 11 12 13 14	Based on LPAs observations on 01/13/22 and 02/08/22 and interviews conducted facility only required children ages 3 and up to wear masks while indoors, current mandate by the CA Dept. of Public Health is for all individuals age 2 and up to wear a mask indoors. This poses a potential risk to the health and safety of children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 795-0415
LICENSING EVALUATOR NAME: Ryan Joseph Chan	TELEPHONE: (714) 287-0708
LICENSING EVALUATOR SIGNATURE:	DATE: 02/08/2022

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/08/2022

LIC9099 (FAS) - (06/04)

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