<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 300604107
Report Date: 04/16/2021
Date Signed: 04/16/2021 04:15:46 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/04/2020 and conducted by Evaluator Jordann Nelson
COMPLAINT CONTROL NUMBER: 06-CC-20201204121456
FACILITY NAME:MONARCH PRESCHOOLFACILITY NUMBER:
300604107
ADMINISTRATOR:VANESSA COLLETTFACILITY TYPE:
850
ADDRESS:5702 CLARK DRIVETELEPHONE:
(714) 846-2713
CITY:HUNTINGTON BEACHSTATE: CAZIP CODE:
92649
CAPACITY:32CENSUS: 16DATE:
04/16/2021
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Vanessa Collett-DirectorTIME COMPLETED:
12:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility utilizing room not approriate for children in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Tele-Inspection-COVID 19 State of Emergency

On 04/16/2021 Licensing Program Analyst (LPA) Jordann Nelson conducted an announced complaint Tele-Inspection regarding the allegation listed above with Director Vanessa Collett. The director was informed that due to COVID-19 and social distancing guidelines, the visit would be conducted via Facetime.

A review of personnel roster (LIC 500) on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions. There were 16 children in care with 5 attending staff.



continued on page 2.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Jordann NelsonTELEPHONE: (714) 743-8228
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20201204121456
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: MONARCH PRESCHOOL
FACILITY NUMBER: 300604107
VISIT DATE: 04/16/2021
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
continued from page 1
The allegation is that the facility utilizing a room not appropriate for children in care. On 12/08/2020 LPA Nelson conducted a safety inspection of the facility to observe classroom #2 mentioned on the allegation. On 03/03/2021 LPA Nelson conduced a visit to the facility to interview staff and to see the room in how it is being used. LPA Nelson obtained the LIC 999 Facility Sketch

Classroom #2 is setup with craft items, small kitchen prep area, and a low table for children to due crafts and to have snacks. Interviews were conducted with two parents, four staff and the center director. No concerns were raised regarding the appropriateness of the room, during the interviews with the parents and the teachers.

On 03/30/2021 LPA Nelson and LPA Torrence measured and toured classroom #2, it was determined that classroom #2 is appropriate for children in care. During the visit LPA Torrence requested the director to move the cubby cabinet back to accommodate more space for the children.

Based on interviews conducted and conflicting information with regards to the facility utilizing a room not appropriate for children is not confirmed, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Exit interview was conducted with Vanessa Collet via Tele-Inspection. Report was read to Director. A copy of the report along with Appeal Rights will be emailed to Licensee with a Read Receipt to acknowledge report was received. Director was asked to respond to email by copying the following, “I have read and received the Investigation Report and Appeal Rights, I acknowledge receipt.” All appeals must be in writing and received by the Licensing office within 15 business days.

End of report.

SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Jordann NelsonTELEPHONE: (714) 743-8228
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2