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32 | The Department received a complaint on 10/09/2023 alleging (1) Staff inappropriately disciplined day-care children (2) Staff made inappropriate comments towards day-care child. It was alleged that staff take away award tickets given to children for use in the classroom store to buy prizes as a discipline measure. It was also alleged that staff demean children by telling uttering inappropriate comments to children.
Interview with the complainant: On 10/9/2023, the LPA called the reporting party (RP), according to the interview, RP stated that her child does not want to go back to school because of teachers taking tickets from them. And RP stated that her child said, her teacher comments that teacher does not like her coloring.
Interview with staff: On 10/13/2023 LPA interviewed two (2) and 11/09/2023 interviewed our (4) staff at the facility regarding above allegations. All 3 staff have the same statement when it comes to ticket rewards for the class. Tickets are taken away from children if they do something unkind against others, or when they do not follow classroom rules. Tickets are earned back right away when children do show good behavior. Regarding the second allegation, 3 staff interviewed were staff in the class Child #1 (C1) attended. During the interview, Staff #2 (S2) admittedly said that S2 tells children to try and color the white spaces on the coloring material and tells children they can “do better next time”. Staff #3 (S3) confirmed that S3 has heard S2 utter words to children in the class that they can color the white spaces and do better next time. Staff #4 (S4) has not heard of any comments from S2. S4 covers S2’s shift and S4 does not work together with S2.
Interview with children: On 11/9/2023, the LPA interviewed five (5) children at the facility. 2 of 5 children confirmed that tickets are taken away from them when they do not do nice things.
Interview with Parents: On 10/20/2023, the LPAs called seven (7) parents. The LPA reached two (2) parents. The other five (5) parents did not respond to the Department’s request for an interview. The two parents interviewed didn’t disclosed any information that could support the allegations.
Records Review: On 10/9/2023, the LPA received several documents from the facility’s director regarding Behavior Chart per class. Based on the documents provided for C1’s class, “A child has the opportunity to receive a ticket every single day that they attend school or when he/she is kind…”, “If a child is struggling, or a behavior issue needs to be addressed, we will contact family”, no evidence that says a ticket will be taken away from a child which contradicts the statements from the staff.
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