300610606-10-22-2021-06-CC-PMAA-C8FPUF-20211104113728

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 300610606
Report Date: 10/22/2021
Date Signed: 10/22/2021 11:19:26 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/11/2021 and conducted by Evaluator Mila Quinto

COMPLAINT CONTROL NUMBER: 06-CC-20210811144709

FACILITY NAME:	DISCOVERY DEPOT CHILD CARE CENTER		FACILITY NUMBER:	300610606
ADMINISTRATOR:	ROJAS-NELSON, MICHELE		FACILITY TYPE:	850
ADDRESS:	16800 IMPERIAL HWY		TELEPHONE:	(714) 572-0522
CITY:	YORBA LINDA	STATE: CA	ZIP CODE:	92886
CAPACITY:	205	CENSUS: 112	DATE:	10/22/2021
		UNANNOUNCED	TIME BEGAN:	10:15 AM
MET WITH:	Michelle Nelson, Director		TIME COMPLETED:	11:30 AM

ALLEGATION(S):

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Staff not following mandated Covid-19 protocols

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Mila Quinto conducted an investigation regarding the above allegation of Staff did not follow mandated Covid-19 protocols. LPA met with director, Michelle Nelson. The Covid-19 Emergency Response questionnaire was reviewed and answered by the director. LPA toured the facility with the director. Census was taken. There was a total of 112 preschool children with 13 staff in different classrooms.
A review of facility Personnel Report Summary on this date (10/22/21) indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

Our office has received complaint regarding the allegation of staff not following mandated Covid-19 protocols. According to complaint report, there were a child who had been exposed outside of the school, the child was allowed to attend school, the school failed to follow COVID-19 protocols, in addition the school does not send children home when they are sick.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Rina Lopez	TELEPHONE: (714) 703-2808
LICENSING EVALUATOR NAME: Mila Quinto	TELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:	DATE: 10/22/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/22/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20210811144709

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: DISCOVERY DEPOT CHILD CARE CENTER	FACILITY NUMBER: 300610606
	VISIT DATE: 10/22/2021

NARRATIVE

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On 9/27/21, LPA conducted an interview with the director. LPA discussed the allegation with director. The director stated the school conducts daily health checks in the mornings. The director stated that when a child starts to show symptoms, staff conduct an assessment to determine if a child is showing signs of COVID-19 or any other illness, staff then inform the office of their assessment. The office then notifies the parents based on the symptoms and assessment; the parent will be called to pick up child if needed. If there were any related COVID-19 symptoms, parents will be notified to pick up their child immediately, the school then follows the COVID policy in place to quarantine. The child must provide the school a negative test result prior to returning to school. Director stated a written policy is in place regarding illness and COVID-19 policy procedure, LPA was able to verify the policy, by obtaining a copy of the policy that was sent to parents and staff. The policy references the guidelines from CDSS and the Orange County Public Health Department. Director stated that the policy was email and provided to parents and staff. The director states that she continuous to communication with parents and staff, regarding COVID-19. The director stated that at the end of July and beginning of August, there was a few cases of Respiratory Syncytial Virus (RSV), the school communicated this with all parents on July 21, 2021 that any child with RSV, must have a doctor note to return to school.

On 09/27/21 LPA interviewed 9 staff, all staff stated they conduct daily wellness checks in the mornings for staff and children. All staff indicated there is a COVID- 19 policy in place, that they are following. The staff all indicated that they and the families have received the facility’s COVID-19 policy procure. There was no disclosure made from any of the 9 staff interviewed regarding COVID exposure of staff or children present at school when ill.

On 9/27/21, 10/15/21 and 10/20/21, LPA called after left messages for 11 parents of which LPA was only able to interview 7. The 7 parents interviewed they were aware with the COVID-19 policy in place, none had concerns. There was no disclosure of COVID-19 exposure of children or staff present at school.

On 10/22/21, LPA interviewed 5 children, all 5 children indicated that all staff are wearing face coverings at all time.

SUPERVISOR'S NAME: Rina Lopez	TELEPHONE: (714) 703-2808
LICENSING EVALUATOR NAME: Mila Quinto	TELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:	DATE: 10/22/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/22/2021

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20210811144709

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: DISCOVERY DEPOT CHILD CARE CENTER	FACILITY NUMBER: 300610606
	VISIT DATE: 10/22/2021

NARRATIVE

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During the inspection on 9/27/21 and 10/22/21, LPA observed children and staff were all wearing face covering and following COVID 19 guidelines. LPA also observed during the month of July and August, there was no reported cases of COVID-19 at the faciliity. Director indicated during today’s visit; the facility continues to follow the current Child Care Industry Guideline in place.

This agency has investigated the complaint alleging staff not following mandated Covid-19 protocols. Although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.

SUPERVISOR'S NAME: Rina Lopez	TELEPHONE: (714) 703-2808
LICENSING EVALUATOR NAME: Mila Quinto	TELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:	DATE: 10/22/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/22/2021

LIC9099 (FAS) - (06/04)

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