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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 300610644
Report Date: 11/06/2024
Date Signed: 11/06/2024 03:38:05 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/06/2024 and conducted by Evaluator Archibaldo Silva
COMPLAINT CONTROL NUMBER: 06-CC-20240906085112
FACILITY NAME:WESTPARK MONTESSORI SCHOOL OF IRVINE, INC.FACILITY NUMBER:
300610644
ADMINISTRATOR:JENNIFER EADYFACILITY TYPE:
850
ADDRESS:11 SAN LEANDROTELEPHONE:
(949) 262-0500
CITY:IRVINESTATE: CAZIP CODE:
92614
CAPACITY:135CENSUS: 42DATE:
11/06/2024
UNANNOUNCEDTIME BEGAN:
03:16 PM
MET WITH:Director Jennifer EadyTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Staff did not provide adequate supervision to a child in care.
INVESTIGATION FINDINGS:
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On 11/6/2024 Licensing Program Analyst (LPA) A. Silva conducted an unannounced complaint investigation inspection. This is a continuation of the investigation initiated on 9/12/2024. Upon arrival, the LPA met with Director Jennifer Eady and informed her of the purpose of the visit. A review of the Facility Personnel Report Summary shows all facility staff or individuals who require caregiver background checks have received a criminal record clearance and a child abuse index clearance or an exemption clearance. The census at the time of the visit was 42 children.

The Department received a complaint on 9/6/2024 alleging staff did not provide adequate supervision to a child in care.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Archibaldo SilvaTELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 06-CC-20240906085112
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: WESTPARK MONTESSORI SCHOOL OF IRVINE, INC.
FACILITY NUMBER: 300610644
VISIT DATE: 11/06/2024
NARRATIVE
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On 9/12/2024, the LPA interviewed the Reporting Party (RP). RP provided the names of Staff that Child #1 (C1) identified as present during the alleged incident. The RP agreed to provide pictures of a injury on C1’s face that was suspicious. RP stated Child #1 (C1) said that 2 adults possibly parents of another child, handled C1 in a rough manner. The man had white hair and a hat on, and the other adult was a tall woman holding a brown dog in her arm. The RP stated that the man hit C1 on his back and the woman grabbed C1 face and pressed C1 neck back.

On 9/12/2024, the LPA interviewed five facility staff. When asked about the alleged incident, staff #1 (S1) said “I interviewed the head teachers and the nap teachers (Staff #2, #3, and #4) and they didn’t see anything.” When asked why C1 would make the allegation above, S1 said “I can’t say anything because there was no man, no woman, no dog in the classroom. The only fact that was true in C1’s story is the cranberries.” S1 said C1 was always supervised by qualified staff while in care. When asked about the incident, S2 said, “I was sitting with C1 for a few minutes until C1 fell asleep.” S2 explained that when C1 woke up they “walked into the classroom where C1 stayed with two staff. When asked about a man and a woman carrying a dog, S2 said, “No. It was just me and my two other teachers." S1 and S2 denied the allegation happened. S3 and S4 denied anything unusual happened but were unable to say whether the allegation did or did not happen. S5 denied a man or a woman fitting C1’s description was ever in the school and denied the allegation happened. S5 and S6 stated animals are not allowed in the school.

On 9/12/24, the LPA attempted to interview 5 children. None of the children selected qualified for an interview at the time of the visit.
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Archibaldo SilvaTELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 06-CC-20240906085112
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: WESTPARK MONTESSORI SCHOOL OF IRVINE, INC.
FACILITY NUMBER: 300610644
VISIT DATE: 11/06/2024
NARRATIVE
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On 9/12/2024, the LPA interviewed the Reporting Party (RP). RP provided the names of Staff that Child #1 (C1) identified as present during the alleged incident. The RP agreed to provide pictures of a injury on C1’s face that was suspicious. RP stated Child #1 (C1) said that 2 adults possibly parents of another child, handled C1 in a rough manner. The man had white hair and a hat on, and the other adult was a tall woman holding a brown dog in her arm. The RP stated that the man hit C1 on his back and the woman grabbed C1 face and pressed C1 neck back.

On 9/12/2024, the LPA interviewed five facility staff. When asked about the alleged incident, staff #1 (S1) said “I interviewed the head teachers and the nap teachers (Staff #2, #3, and #4) and they didn’t see anything.” When asked why C1 would make the allegation above, S1 said “I can’t say anything because there was no man, no woman, no dog in the classroom. The only fact that was true in C1’s story is the cranberries.” S1 said C1 was always supervised by qualified staff while in care. When asked about the incident, S2 said, “I was sitting with C1 for a few minutes until C1 fell asleep.” S2 explained that when C1 woke up they “walked into the classroom where C1 stayed with two staff. When asked about a man and a woman carrying a dog, S2 said, “No. It was just me and my two other teachers." S1 and S2 denied the allegation happened. S3 and S4 denied anything unusual happened but were unable to say whether the allegation did or did not happen. S5 denied a man or a woman fitting C1’s description was ever in the school and denied the allegation happened. S5 and S6 stated animals are not allowed in the school.

On 9/12/24, the LPA attempted to interview 5 children. None of the children selected qualified for an interview at the time of the visit.

On 9/12/24, the LPA received photography of C1. The photography shows a scratch-like mark across C1’s left cheek. The mark’s origin is unknown. According to a local law enforcement case report, staff’s statements, and reporting party statements, the mark was not observed until 9/5/24. It was unclear whether the mark happened while C1 was in care at the facility.
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Archibaldo SilvaTELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 06-CC-20240906085112
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: WESTPARK MONTESSORI SCHOOL OF IRVINE, INC.
FACILITY NUMBER: 300610644
VISIT DATE: 11/06/2024
NARRATIVE
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On 9/16/24, the LPA received a case report from local law enforcement. The report documents that on the day of the incident C1 “did not appear to be crying or distraught” and nothing abnormal was noticed on the day of the alleged incident. The report notes that staff present at the facility did not observe anything unusual and that C1 was supervised at all times while in care. The responding officer(s) was/were “unable to substantiate any crime that occurred regarding this incident,” according to the report.

On 10/29/24, the LPA reviewed footage provided by the facility administration staff. The LPA did not observe anyone fitting the description provided by C1 in the footage. The LPA did not observe any unusual activity in the footage.

On 10/25/2024, the LPA called ten parents requesting an interview. Parents P5, P7, and P9 were reached and interviewed. The parents interviewed did not express any concerns about the facility or the staff. None of the parents provided any information that could help corroborate the allegation. The rest of the parents could not be reached or did not return the Department’s request for an interview.

Based on the interviews conducted and records review, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted with Jennifer Eady. The Notice of Site Visit was posted during the visit. The director was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First-level appeals should be sent to the regional manager to the address listed above.
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Archibaldo SilvaTELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 4