300611705-4-5-2023-06-CC-THOO-CQNSFX-20230407135105

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 300611705
Report Date: 04/05/2023
Date Signed: 04/05/2023 03:37:40 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/20/2023 and conducted by Evaluator Patricia Duron

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20230120154649

FACILITY NAME:	CHILDTIME CHILDREN'S CENTER INC.		FACILITY NUMBER:	300611705
ADMINISTRATOR:	SCHEEVEL, JESSICA		FACILITY TYPE:	830
ADDRESS:	24590 LA PLATA DR.		TELEPHONE:	(949) 495-4727
CITY:	LAGUNA NIGUEL	STATE: CA	ZIP CODE:	92677
CAPACITY:	32	CENSUS: 18	DATE:	04/05/2023
		UNANNOUNCED	TIME BEGAN:	12:00 PM
MET WITH:	Kathern De La Torre, Director		TIME COMPLETED:	01:15 PM

ALLEGATION(S):

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Facility staff forces daycare children to nap.
Facility staff not allowing daycare children to nap.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Patricia Duron conducted an unannounced complaint visit to deliver the complaint findings. LPA met with Director, Kathern De La Torre. Census was taken. The overall census observed was 6 staff and 18 infants. A review of staff criminal clearance records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 1/20/23 a complaint was filed with the Licensing office stating facility staff forces day care children to nap. Facility staff not allowing daycare children to nap. Reporting Party (RP) stated the following: RP reported that facility staff forces daycare children to nap.Facility staff not allowing daycare children to nap.

During the course of the investigation, LPA interviewed 5 staff, 2 parents, 4 children, and reviewed records.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Thuy Ho	TELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Patricia Duron	TELEPHONE: (714) 293-9465
LICENSING EVALUATOR SIGNATURE:	DATE: 04/05/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/05/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20230120154649

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: CHILDTIME CHILDREN'S CENTER INC.	FACILITY NUMBER: 300611705
	VISIT DATE: 04/05/2023

NARRATIVE

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During the initial inspection dated 1/25/23 LPA observed staff interacting with children in positive manner, speaking to children and sitting at children’s eye level. LPA observed live camera footage from each classroom during nap time and visited each room for 5 – 10 minutes during nap time. LPA did not observe any staff holding children during nap time or wrapping blankets around any child. LPA observed soft music playing during nap time, and observed staff sitting with children beside cots, and observed some staff patting child’s back.

LPA interviewed staff and staff stated they do not wrap children in blankets or have not witnessed staff wrap children in blankets. Staff stated they do not keep children awake, and have not witnessed staff keeping children awake. 5 out of 5 staff stated they provide quiet activities for children during nap time, if a child does not want to sleep, staff let them play and/ or check to see if they are hungry or wet. Staff stated they sit by child and pat their backs to assist child to rest or nap if needed.

LPA Duron contacted five parents by phone and was able to interview two parents. All interviewed parents stated they did not have any concern with facility.

During the investigation, LPA attempted to interview 4 children and only 2 children qualified for an interview. No disclosure was made by the 2 interviewed children.

Based on the information gathered from LPAs’ interviews, observation, and reviewing records, there is insufficient evidence to corroborate the allegations of facility forces day care children to nap. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did not occur in the day care facility, therefore the allegations is UNSUBSTANTIATED.

An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The facility representative was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. Any proposed changes to the physical plant, including telephone number, shall be immediately reported to the Department.

The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door.

SUPERVISOR'S NAME: Thuy Ho	TELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Patricia Duron	TELEPHONE: (714) 293-9465
LICENSING EVALUATOR SIGNATURE:	DATE: 04/05/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/05/2023

LIC9099 (FAS) - (06/04)

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