300614038-3-19-2025-06-CC-MMAE-DF5UCQ-20250326152817

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 300614038
Report Date: 03/19/2025
Date Signed: 03/19/2025 11:52:05 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/24/2025 and conducted by Evaluator Patricia Duron

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20250124093149

FACILITY NAME:	ABC DEVELOPMENT PRESCHOOL #3		FACILITY NUMBER:	300614038
ADMINISTRATOR:	HEIN, CINDY		FACILITY TYPE:	850
ADDRESS:	9972 GRAHAM ST.		TELEPHONE:	(714) 821-4222
CITY:	CYPRESS	STATE: CA	ZIP CODE:	90630
CAPACITY:	60	CENSUS: 44	DATE:	03/19/2025
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Lisa Calvillo Director		TIME COMPLETED:	11:30 AM

ALLEGATION(S):

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Staff use inappropriate discipline practices with day care children

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Patricia Duron conducted an unannounced complaint visit to deliver the complaint findings for the above allegations. This is a continuation of the investigation initiated on 1/28/25. LPA met with Director Lisa Calvillo and informed the director of the purpose of the visit. The director and LPA observed classrooms and census was taken. The overall census observed was 6 staff and 44 preschool children.
A review of staff records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.
On 1/24/25 a complaint was filed with the Licensing office alleging Staff use inappropriate discipline practices with day care children. Reporting Party (RP) stated Staff #1 (S1) sprayed Child #1 (C1) in the face with a spray bottle as a form of discipline.
During the course of investigation, LPA interviewed 8 staff members, 8 children and 4 parents, and reviewed records.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Martha Malane	TELEPHONE: (310) 740-3022
LICENSING EVALUATOR NAME: Patricia Duron	TELEPHONE: (714) 293-9465
LICENSING EVALUATOR SIGNATURE:	DATE: 03/19/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/19/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20250124093149

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: ABC DEVELOPMENT PRESCHOOL #3	FACILITY NUMBER: 300614038
	VISIT DATE: 03/19/2025

NARRATIVE

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LPA interviewed 8 staff members. 8 out of 8 staff members stated they have not witnessed staff use inappropriate discipline practices with day care children. Staff #6 (S6) stated, they have observed S1 spray the spray bottle of water over the children’s heads to get their attention. S6 stated, they have not observed S1 spray water spray bottle in any child’s face. S6 stated they have observed S1 spray water spray bottle once or twice to get the children’s attention. S6 stated the children are laughing when S1 has sprayed the water spray bottle over their heads and the children are running or jumping trying to get the water.

LPA Duron attempted to interview 8 children, however only 4 out of the 8 children qualified for interview. The 4 children interviewed made no disclosures regarding the above allegations.

LPA Duron interviewed 4 parents. All interviewed parents stated they did not have any concern with facility.

Based on the information gathered from LPAs’ interviews there are insufficient evidence to corroborate the allegation: Staff use inappropriate discipline practices with day care children. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur in the day care facility, therefore the allegation is UNSUBSTANTIATED.

An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The facility representative was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days.

The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door.

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SUPERVISOR'S NAME: Martha Malane	TELEPHONE: (310) 740-3022
LICENSING EVALUATOR NAME: Patricia Duron	TELEPHONE: (714) 293-9465
LICENSING EVALUATOR SIGNATURE:	DATE: 03/19/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/19/2025

LIC9099 (FAS) - (06/04)

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