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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 300614053
Report Date: 06/03/2024
Date Signed: 06/03/2024 03:15:36 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2024 and conducted by Evaluator Aiddee Nunez
COMPLAINT CONTROL NUMBER: 06-CC-20240320131902
FACILITY NAME:BLIND CHILDREN'S LEARNING CENTER, THEFACILITY NUMBER:
300614053
ADMINISTRATOR:IRENE CHEIMI TAKAHASHIFACILITY TYPE:
830
ADDRESS:18542 B. VANDERLIPTELEPHONE:
(714) 573-8888
CITY:SANTA ANASTATE: CAZIP CODE:
92705
CAPACITY:30CENSUS: 14DATE:
06/03/2024
UNANNOUNCEDTIME BEGAN:
01:35 PM
MET WITH:Director, Merith Cagle TIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Child's finger got smashed on the door due to lack of supervision
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Nunez conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 3/27/24. Upon arrival LPA met with Director Meredith Cagle, to deliver complaint findings. Census was taken in each classroom and observed a total of 4 infant children with 2 staff members. A total of 10 toddlers age children with 3 staff members were observed in the toddler option classrooms. The children were sleeping when LPA arrived.

A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance with staffing ratios.

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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 06-CC-20240320131902
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: BLIND CHILDREN'S LEARNING CENTER, THE
FACILITY NUMBER: 300614053
VISIT DATE: 06/03/2024
NARRATIVE
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On 03/20/24 the Orange County Child Care Office received a complaint alleging child’s finger got smashed on the door due to lack of supervision. Reporting Party (RP) stated RP received a call from Staff#1 (S1) stating Child#1 (C1)’s finger was smashed in the classroom door. RP stated the facility did not know what happened. RP stated S1 told RP that C1 had smashed C1’s own finger. RP stated Staff#2 (S2) told RP that they didn’t see what had happened they just saw C1 sitting and crying and C1’s finger was bleeding, so they assumed C1 got it caught in the door.

During the investigation, LPA inspected the facility, interviewed 3 staff members, interviewed 2 parents, reviewed staff files, and obtained copies of the personnel report, parent’s handbook, facility health & safety polices, and incident reports. LPA was not able to interview children due to their age and being non-verbal.

On 3/27/24 LPA interviewed 3 staff members. S1 stated S1 did not see what had happened until they saw C1 crying. S1 stated the classroom was getting ready to go outside and teachers were helping children put on their shoes. S1 stated S1 called RP and told RP it was better if RP comes to the facility because C1 had an incident, but they weren’t sure how the incident happened, but they knew the incident happened by the door. S2 stated the classroom was getting ready to go outside and were helping the children put their shoes on and a lot of the children were running around and not listening. S2 stated there were a few children running around the door. S2 stated it was an instant when Child#2 (C2) opened the door and S2 saw and told C2 to close the door. C2 didn’t do it right away and S2 went over to help C2 close the door properly and to make sure the door was close. S2’s back was turned to the wall and C1 was sitting on the floor. S2 stated a moment later S2 saw C1 crying and C1’s finger was bleeding. S2 stated S2 made the assumption that C1’s finger mostly got caught on the door when S2 closed the door.

On 5/3/24 LPA attempted to interview 6 parents however only 2 parents were available for interviews. None of the parents disclosed any concerns about the childcare center. The 2 parents were satisfied with the childcare center.



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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 06-CC-20240320131902
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: BLIND CHILDREN'S LEARNING CENTER, THE
FACILITY NUMBER: 300614053
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/03/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/17/2024
Section Cited
CCR
101229(a)(1)
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101229 Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child shall be left without the supervision of a teacher at any time, Supervision shall include visual observation. This requirement is not met as evidenced by:
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The director stated they will update health and safety manual to refer any classroom injuries non-minor to the manager of ECE. The director will wrtie a written statement and will send it to the LPA by the POC due date.
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Based on LPA interviews staff did not observed how C1's finger was smashed. This poses an immediate Health and Safety risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/03/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2024
LIC9099 (FAS) - (06/04)
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Control Number 06-CC-20240320131902
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: BLIND CHILDREN'S LEARNING CENTER, THE
FACILITY NUMBER: 300614053
VISIT DATE: 06/03/2024
NARRATIVE
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Based on LPA’s interviews conducted with 3 staff members and records reviewed, it has been determined that C1 finger got smashed on the door due to lack of supervision. Therefore, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22 Division 12 Chapter 1, Sub Chapter 2 Section 101229 (a) Responsibility for Providing Care & Supervision, is being cited on the attached LIC9099D.

Exit interview conducted and report was reviewed with Director Meredith Cagle. Notice of site visit was given and must remain posted for 30 days. Failure to comply with the posting requirements shall result in an immediate civil penalty of $100.

Appeal Rights were explained. The Director was provided with a copy of the appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above.

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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2024
LIC9099 (FAS) - (06/04)
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