304206934-2-8-2021-06-CC-PMAA-BY4U6X-20210210141902

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304206934
Report Date: 02/05/2021
Date Signed: 02/08/2021 08:55:26 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/06/2020 and conducted by Evaluator Mila Quinto

COMPLAINT CONTROL NUMBER: 06-CC-20200806154734

FACILITY NAME:	PATT, MALINDA		FACILITY NUMBER:	304206934
ADMINISTRATOR:	PATT, MALINDA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(714) 325-3445
CITY:	BUENA PARK,	STATE: CA	ZIP CODE:	90620
CAPACITY:	14	CENSUS: 6	DATE:	02/05/2021
		UNANNOUNCED	TIME BEGAN:	01:50 PM
MET WITH:			TIME COMPLETED:	04:15 PM

ALLEGATION(S):

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Children in care are not being fed properly
Children are not being supervised properly
Daycare is not kept at a comfortable temperature
Licensee does not treat child in care with dignity
Taunting a child

INVESTIGATION FINDINGS:

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***Tele-Inspection***

February 5, 2021, Licensing Program Analyst (LPA), Mila Quinto conducted a tele- investigation via FaceTime to deliver the findings regarding the complaint allegations. This complaint investigation started on August 17, 2020. LPA met with licensee, Patt Malinda via facetime application. LPA notified licensee that due to Covid-19 and Department of Public Health (DPH) guidelines of social distancing, a tele investigation is conducted. The Covid-19 Emergency Response questionnaires were asked. There were a total of 6 children in care which included 2 preschool children and 4 school age children.

A review of the Facility Personnel Report Summary on 02/05/21 indicates facility residents, staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. There are presently 2 adults including the licensee and 2 teenagers living in the home.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Rina Lopez	TELEPHONE: (714) 703-2808
LICENSING EVALUATOR NAME: Mila Quinto	TELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:	DATE: 02/05/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 06-CC-20200806154734

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: PATT, MALINDA	FACILITY NUMBER: 304206934
	VISIT DATE: 02/05/2021

NARRATIVE

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On 8/17/20, Orange County Child Care Office received the following complaint allegations that (1) children in care were not being fed properly, (2) does not treat child in care with dignity and licensee allowed a child to wear a clown mask, (3) day care is not kept in a comfortable temperature, (4) Children are not being supervised properly and (5) taunting a child.

During the investigation, LPA Connolly interviewed licensee Malinda Patt via facetime on August 24, 2020. According to the allegation that children in care are not being fed properly, the licensee states meals are provided for am and pm snacks, lunch and breakfast if needed. When children are still hungry, licensee will offer something to eat. The 3 out of 5 parents interviewed stated the licensee provides meals to the children in care and no disclosure regarding the children are not properly fed. There were 4 children interviewed and 2 provided samples of the food they eat throughout the day while in care while and the other 2 children did not indicate being hungry while in care. Upon the virtual tour of the home, the licensee showed where the food supplies are stored in the pantry and the refrigerator which have sufficient amount of food for the children in care for today.

LPA Connolly interviewed the licensee on August 27, 2021 regarding the clown mask in the facility. Licensee stated one of the children in care wore a clown mask and putting them on and off throughout the day and there was no indication of other children being afraid of the mask. The licensee’s assistant was also interviewed and did not witness a child wearing a clown mask. The six parents interviewed; two parents indicated their child was frightened by child in the daycare who wore a clown mask. The other four parents interviewed did not indicate having knowledge of a child wearing a clown mask as none of their children made any disclosures to their parents. Three children were interviewed; one child stated there was a person wearing a clown mask that scared the child. The two other children confirmed that a child wore a mask and did not witness any children were scared. Licensee stated one of the parents questioned her about a clown video. Licensee stated that some of the children in care were watching a video about a clown. Licensee described the video as skits of people wearing clown masks and scaring people. Licensee stated the children bring their iPads to the day care and would watch videos. After the incident, the licensee no longer allows children in care have free access to the electronic device and are closely monitoring what children watch and will only use doing schoolwork.

SUPERVISOR'S NAME: Rina Lopez	TELEPHONE: (714) 703-2808
LICENSING EVALUATOR NAME: Mila Quinto	TELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:	DATE: 02/05/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2021

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 06-CC-20200806154734

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: PATT, MALINDA	FACILITY NUMBER: 304206934
	VISIT DATE: 02/05/2021

NARRATIVE

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The allegation of the daycare was not kept a comfortable temperature was discussed. According to licensee, during the pandemic the children in care stay in the enclosed patio and do not enter the home. There is a central air conditioning all around the home including the enclosed patio. The licensee’s 2 assistants were interviewed, and one assistant stated the air conditioning had a burn out during one of the hot days, but the room remained cool and the air conditioning started to work again within an hour. The parents who were interviewed did not disclose their children complaining about the daycare being hot. The 2 children interviewed today stated the home is kept in a comfortable temperature.

LPA Connolly interviewed licensee regarding children are not being supervised properly. Based on licensee and licensee’s 2 assistants, there is a camera outside the perimeter of the home but no camera inside the home. The children are never left alone without supervision. Licensee’s assistant stated the front yard is off limits and when talking to a parent in the front a child may be with them, but children are not left without supervision. The six parents interviewed, only one parent stated a child was outside the front yard with other children waiting for pick up and there was no adult supervision. The other five parents did not indicate children were left unsupervised. The 2 children interviewed today stated they are allowed in the enclosed patio and backyard with adult supervision.

The reporting party stated Licensee taunted a child and took away the electronic device from the child and told the child they were bad. LPA Quinto interviewed licensee regarding taunting a child. Licensee stated she does not taunt children nor does she call children “bad”. Licensee’s plan for discipline is telling the children their mom will be called. There was no indication of the 5 parents nor the 4 children interviewed that a child was taunted.

Based on the information gathered from LPAs' interviews, there is insufficient evidence to corroborate the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove of the allegations, therefore the allegations are unsubstantiated.

Exit interview was conducted.

SUPERVISOR'S NAME: Rina Lopez	TELEPHONE: (714) 703-2808
LICENSING EVALUATOR NAME: Mila Quinto	TELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:	DATE: 02/05/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2021

LIC9099 (FAS) - (06/04)

Page: 3 of 4

Control Number 06-CC-20200806154734

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: PATT, MALINDA	FACILITY NUMBER: 304206934
	VISIT DATE: 02/05/2021

NARRATIVE
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32	Page 4 The Notice of Site Visit was not posted due to tele-investigation Covide-19 State of Emergency. Appeal Rights was explained. A copy of appeal rights (LIC 9058 1/16) will be provided through email and their signatures on this form acknowledges receipt of these rights. First level appeal is to Regional Manager, address is above on the report.

SUPERVISOR'S NAME: Rina Lopez	TELEPHONE: (714) 703-2808
LICENSING EVALUATOR NAME: Mila Quinto	TELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:	DATE: 02/05/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2021

LIC9099 (FAS) - (06/04)

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