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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304270035
Report Date: 11/13/2019
Date Signed: 11/13/2019 01:17:32 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/02/2019 and conducted by Evaluator Stacy Torrence
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20191002164410
FACILITY NAME:EVFREE PRESCHOOLFACILITY NUMBER:
304270035
ADMINISTRATOR:ERNST, STEFANIFACILITY TYPE:
830
ADDRESS:2801 BREA BLVD.TELEPHONE:
(714) 529-5544
CITY:FULLERTONSTATE: CAZIP CODE:
92835
CAPACITY:30CENSUS: 4DATE:
11/13/2019
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Stefani Ernst, DirectorTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Facility staff failed to prevent the spread of disease
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Torrence conducted an unannounced complaint inspection on 11/13/2019 to follow-up on the complaint investigation that was conducted on 10/10/2019. Upon arrival LPA was greeted by the receptionist, who informed LPA that the director was in a meeting. LPA toured the infant’s classroom. Director Stefani Ernst arrived around five minutes later. LPA observed four infants in the activity area, with two staff supervising. During today’s investigation the facility was operating within its licensed capacity and within compliance of staffing ratios. A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.
Allegation: facility staff failed to prevent the spread of disease. Complainant reported that the staff did not properly sanitize the toys in the infant center to prevent the spread of hand, foot, and mouth disease. Complainant also reported through September five out of the six infants enrolled at the facility eventually contracted the disease. One staff stated the cleaning method is the cause of so many cases of hand, foot, mouth disease.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Rina LopezTELEPHONE: (714) 703-2808
LICENSING EVALUATOR NAME: Stacy TorrenceTELEPHONE: (714) 300-3599
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20191002164410
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: EVFREE PRESCHOOL
FACILITY NUMBER: 304270035
VISIT DATE: 11/13/2019
NARRATIVE
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 That same staff also stated toys are cleaned at the end of the day, not during the day, with Clorox wipes. One staff stated she sanitized the infant room, in the morning, with Lysol spray and Clorox wipes. Another staff stated toys are wiped with Clorox wipes, throughout the day. Another staff stated they wash the toys, sheets, and surfaces infants touch everyday. Staff also reported that anything the children touch, they are constantly washing behind the them. On 10/07/2019, at 12:10 p.m., LPA received a call from a concerned parent. Parent reported the daycare contacted him, in August, before his child started the daycare, to advise him of a case of hand, foot, and mouth disease in the infant’s room. Parent also stated when his child did start the daycare, in September, his child and another child contracted the disease within two or three weeks they were there. The parent provided emails received from the facility advising of the cases of hand, foot, mouth diseases in the infant room. According to the emails dated, August 23rd,, September 18th, and October 11th, there were confirmed cases of the disease. After reviewing the infants' records, it was discovered there was one report of the disease in August, one reported in September, and one reported in October. During today's inspection, it was disclosed that there were no more cases of hand, foot, and mouth disease. Based on the inconsistency and the lack of collaboration of the information reported, LPA could not determine if the facility staff failed to prevent the spread of disease.

Although, the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted. Report reviewed and discussed with the licensee. Notice of Site Visit was posted. Facility representative was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Appeal rights provided and explained. The licensee was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeal is to Regional Manager, address is above on the report.
SUPERVISOR'S NAME: Rina LopezTELEPHONE: (714) 703-2808
LICENSING EVALUATOR NAME: Stacy TorrenceTELEPHONE: (714) 300-3599
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 2