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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304270282
Report Date: 08/03/2022
Date Signed: 08/04/2022 02:10:59 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/29/2022 and conducted by Evaluator Dean Valencia
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20220729084629
FACILITY NAME:MONTESSORI CHILDREN'S WORLDFACILITY NUMBER:
304270282
ADMINISTRATOR:BEGOLE, NOREENFACILITY TYPE:
850
ADDRESS:14212 EDWARDS BLVD.TELEPHONE:
(714) 894-4924
CITY:WESTMINSTERSTATE: CAZIP CODE:
92683
CAPACITY:60CENSUS: DATE:
08/03/2022
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Noreen Begole, DirectorTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Staff left day care child unattended.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Dean Valencia conducted an unannounced complaint inspection on today's date, 8/3/22. LPA met with directors Noreen Begole and Tricia Dobler, who guided LPA on a tour of the facility and census of children was taken. 18 preschool children and 6 staff were present during the inspection. During the course of the investigation, LPA interviewed three staff, took census, and conducted a physical plant inspection/walk through. From staff interviews LPA was able to corroborate that on 7/28/22 at approximately 330pm a child, child #1 (see Confidential Names List LIC811), had been left unsupervised by staff. Child #1 left the facility and was in the parking lot of the facility, when an adult #1 arrived and obtained child #1, then notifying the facility that child was unsupervised in the parking lot. It was determined that the incident occurred during a rush of pick up, and the child unknowingly left out the open front gate into the parking lot, under the guise of another parent and their child. It is approximated that the child #1 was unsupervised for two minutes. Based on these interviews the facility has been determined to be in violation of Title 22 Regulations 101229(a)(1), and an A violation is cited on the attached LIC9099D. (continued on LIC9099C)
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Judy HansonTELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Dean ValenciaTELEPHONE: (714) 215-6737
LICENSING EVALUATOR SIGNATURE:

DATE: 08/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/03/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 06-CC-20220729084629
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: MONTESSORI CHILDREN'S WORLD
FACILITY NUMBER: 304270282
VISIT DATE: 08/03/2022
NARRATIVE
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(page 2)
From the information gathered by LPA at the time of this inspection, the allegation of Staff left day care child unattended has been substantiated. Based on this gathered information, the preponderance of evidence standard has been met, and therefore the above allegation has been found to be substantiated.

Due to the Type A violations cited today, the facility shall post, and provide copies, of the report to parents/guardians of the children in care at the facility by the next business day, and shall provide to the parents/guardians of children newly enrolled at the facility during the next 12 months. The facility is to keep Acknowledgement Receipt (LIC 9224) signed by parents in each child’s file. In addition, the licensee shall immediately post upon receipt the Proof of Correction for 30 consecutive days.

Appeal Rights were explained and the facility was provided a copy of appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above. A Notice of Site Visit form was given to licensee and must remain posted for 30 days. Exit interview conducted and report was reviewed with the facility representative.
SUPERVISOR'S NAME: Judy HansonTELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Dean ValenciaTELEPHONE: (714) 215-6737
LICENSING EVALUATOR SIGNATURE:

DATE: 08/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/03/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 06-CC-20220729084629
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: MONTESSORI CHILDREN'S WORLD
FACILITY NUMBER: 304270282
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/03/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/03/2022
Section Cited
CCR
101229(a)(1)
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No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. The above was not met as evidenced by:

Based on interviews with staff, LPA
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In response to the incident, the facility immediately changed the sign in and out procedure to prevent from a similar incident occurring again. The sign in/out procedure has been moved from outdoor just by the front parking lot, to inside at the front desk. Staff now supervise the child being picked up and leaving with parent(s). The director will
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determined that a child #1 was left by staff unsupervised in the facility parking lot, for approximately 2 minutes. This poses an immediate threat to the child/children's health, safety, and personal rights.
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submit via email a detailed plan for how the facility has corrected this violation. In addition, during today's inspection LPA gathered an email sent to all parents in response to this incident.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Judy HansonTELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Dean ValenciaTELEPHONE: (714) 215-6737
LICENSING EVALUATOR SIGNATURE:

DATE: 08/03/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/03/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3