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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304270288
Report Date: 12/11/2019
Date Signed: 12/11/2019 04:41:05 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/14/2019 and conducted by Evaluator Jung Mi Han
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20191114101507
FACILITY NAME:ADVENTURES IN LEARNINGFACILITY NUMBER:
304270288
ADMINISTRATOR:FRIZZELL, MELINDAFACILITY TYPE:
850
ADDRESS:157 SOUTH MALENA DRIVETELEPHONE:
(714) 538-7800
CITY:ORANGESTATE: CAZIP CODE:
92869
CAPACITY:72CENSUS: 33DATE:
12/11/2019
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Melinda FrizzellTIME COMPLETED:
09:00 AM
ALLEGATION(S):
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Supervision - Lack of supervision resulted in child sustaining unexplained injury while in care
Buildings and grounds - Water on the classroom floor
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jungmi Han conducted an unannounced complaint visit to deliver the complaint results. On 11/14/19 a complaint was filed with the Licensing office. LPA met with Director Melinda Frizzell. Census was taken in individual classrooms. The overall census observed was 4 preschool staff and 33 preschool children. A review of staff criminal clearance records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 11/18/2019, LPA Han interviewed 3 out of 5 staff including director, 2 out of 46 children, review records including incident report, children’s roster, staff files, children’s files, staff time card records and children’s sign in and out record for November 1 through 18, and previous supervision training materials provided to staff.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Jung Mi HanTELEPHONE: (714) 309-7211
LICENSING EVALUATOR SIGNATURE:

DATE: 12/11/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 06-CC-20191114101507
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: ADVENTURES IN LEARNING
FACILITY NUMBER: 304270288
VISIT DATE: 12/11/2019
NARRATIVE
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During investigation of the allegation of lack of supervision resulted in child sustaining unexplained injury while in care on 11/13/2019, child#1 and child#2 demonstrated the incident to LPA. Both child#1 and child#2 lead LPA Han to carpet area where there is children’s sofa and bookcase in Bluebird classroom. Child#1 was not qualified to be interviewed. Child#2 stated child#1 fell on me while staff#1 and staff#2 were in the classroom and helping children to clean up. All staff stated they were positioned in the middle of classroom to supervise all children and helping them to clean up the classroom.

During the interview, director stated she offers nine times a year on-going staff training including supervision with following materials: Providing a safe environment through active supervision, Active Supervision Scenarios, Active Supervision At-A-Glance (six strategies to keep children safe), Active Supervision Identifying Hot spots. Director stated she offers on-going staff training.

Based on the interviews conducted with 3 out of 5 staff including director and 2 out of 46 children on 11/18/2019, the facility was in compliance with supervision. Director denied the allegation of lack of supervision resulted in child sustaining unexplained injury while in care. All interviewed staff and children did not make any disclosures.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged Supervision: lack of supervision resulted in child sustaining unexplained injury while in care did or did not occur, therefore the allegation is unsubstantiated.

During investigation of the allegation of water on tile floor in classroom while children in care, child#1 and child#2 demonstrated the incident to LPA. Both child#1 and child#2 lead LPA Han to carpet area where there is child sofa and bookcase in Bluebird classroom. Child#1 was not qualified to be interviewed. Child#2 pointed and showed LPA where child#1 fell. All interviewed staff showed same area during interview by drawing.

Based on the interviews conducted with 3 out of 5 staff including director and 2 out of 46 children on 11/18/2019, the facility was in compliance with Buildings and grounds. Director denied the allegation of water on tile floor in classroom while children in care. All interviewed staff and children did not make any disclosures.
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SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Jung Mi HanTELEPHONE: (714) 309-7211
LICENSING EVALUATOR SIGNATURE:

DATE: 12/11/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2019
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 06-CC-20191114101507
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: ADVENTURES IN LEARNING
FACILITY NUMBER: 304270288
VISIT DATE: 12/11/2019
NARRATIVE
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Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged Buildings and grounds: water on tile floor in classroom while children in care did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was completed. The report was reviewed and discussed. Appeal Rights and deficiencies were discussed. The facility representative was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. Any proposed changes to the physical plant, including telephone number, shall be immediately reported to the Department.

The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door.

End of Report
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Jung Mi HanTELEPHONE: (714) 309-7211
LICENSING EVALUATOR SIGNATURE:

DATE: 12/11/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 3