304270699-1-31-2023-06-CC-PMAA-CNPRG7-20230203120015

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304270699
Report Date: 01/31/2023
Date Signed: 01/31/2023 11:01:54 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/02/2022 and conducted by Evaluator Mila Quinto

COMPLAINT CONTROL NUMBER: 06-CC-20221202143058

FACILITY NAME:	CYPRESS MONTESSORI ACADEMY		FACILITY NUMBER:	304270699
ADMINISTRATOR:	DAVIS, DANA		FACILITY TYPE:	850
ADDRESS:	8622 LA SALLE		TELEPHONE:	(714) 826-0800
CITY:	CYPRESS	STATE: CA	ZIP CODE:	90630
CAPACITY:	33	CENSUS: 5	DATE:	01/31/2023
		UNANNOUNCED	TIME BEGAN:	07:45 AM
MET WITH:	Dana Davis, Director		TIME COMPLETED:	11:30 AM

ALLEGATION(S):

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Staff speak inappropriately to day care children
Staff do not treat day care children equally
Staff do not allow day care children's parents to enter facility

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Mila Quinto conducted an investigation visit to the facility to deliver the findings. Upon arrival, LPA met with staff, Barbara Evans. Census was taken. There was a total of 5 preschool children with 2 staff members. At 8:30am, the director arrived at the facility. A review of facility Personnel Report Summary on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

Facility representative was reminded that all adults 18 and over responsible for administration or direct supervision of staff, persons who provides care and supervision to children, and staff who have contact with children, including employees and volunteers, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day up to $500.00 maximum per day/per person will be assessed if this regulation is violated.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Mila Quinto	TELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:	DATE: 01/31/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20221202143058

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: CYPRESS MONTESSORI ACADEMY	FACILITY NUMBER: 304270699
	VISIT DATE: 01/31/2023

NARRATIVE

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The complainant alleged staff speak inappropriately to daycare children. According to the complainant, when speaking with children, witnessed Director and Staff 2(S2) use a firm, rude tone of voice.

On 12/9/22 and 1/31/23, LPA interviewed 4 staff members including the Director. According to the Director, all staff communicate with children at eye level and in a soft tone. S2 admitted in having a loud voice and communicate with children firm with lots of love. The 2 of 4 staff interviewed stated they have not witnessed any staff speak inappropriately to daycare children. Director stated a staff meeting was held in December 2022 to remind staff of communicating effectively with children.

On 12/9/22 and 1/31/23, LPA interviewed 9 preschool children. There was no disclosure made from the 9 preschool children.

On 12/29/22, LPA called 11 parents and interviewed 6 of the 11 parents. There were no disclosures made from the 6 parents interviewed. LPA did not receive a return call from the 5 parents.

Based on interviews conducted, the complaint alleging the staff speak inappropriately to daycare children is found to be unsubstantiated. Although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

The complainant alleged staff do not treat day care children equally. According to the complainant, Director shows a lot of favoritism to some children. However, complainant did not want to disclose the kind of favoritism to some children.

On 12/29/22 and 1/31/23, LPA interviewed 4 staff members. The 4 staff interviewed all stated have not witnessed any staff show special treatment to some children. According to the Director, no parent has expressed any complaints nor concerns.

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Mila Quinto	TELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:	DATE: 01/31/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 06-CC-20221202143058

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: CYPRESS MONTESSORI ACADEMY	FACILITY NUMBER: 304270699
	VISIT DATE: 01/31/2023

NARRATIVE

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On 12/9/22 and 1/31/23, LPA interviewed 9 preschool children. There was no disclosure made from the 9 preschool children.

On 12/29/22, LPA called 11 parents and interviewed 6 of the 11 parents. There were no disclosures made from the 6 parents interviewed. LPA did not receive a return call from the 5 parents.

Based on interviews conducted, the complaint alleging staff do not treat day care children equally is found to be unsubstantiated. Although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

The complainant alleging staff do not allow day care children's parents to enter facility. Complainant stated the facility will not let parents in if children are on the playground.

On 12/29/22 and 1/31/23, LPA interviewed 4 staff members. All 4 staff stated parents have the access code to enter the front gate. However, all staff stated parents are not allowed inside the classroom as to mitigate the COVID spread. The Director stated due to COVID precautionary, the parents drop off and pick up children in front of the door entrance to the classroom. The drop off/pick up procedure was implemented in the beginning of COVID. According to the Director, during the beginning of COVID, parents were unable to enter the front gate when children are present in the playground. However, this is no longer implemented since becoming the Director of the facility.

On 12/29/22 and 1/31/23, LPA interviewed 9 preschool children. There was no disclosure made from the 4 preschool children.

On 12/29/22, LPA called 11 parents and interviewed 6 of the 11 parents. There were no disclosures made from the 6 parents interviewed. LPA did not receive a return call from the 5 parents.

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Mila Quinto	TELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:	DATE: 01/31/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2023

LIC9099 (FAS) - (06/04)

Page: 3 of 4

Control Number 06-CC-20221202143058

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: CYPRESS MONTESSORI ACADEMY	FACILITY NUMBER: 304270699
	VISIT DATE: 01/31/2023

NARRATIVE

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Based on interviews conducted, the complaint staff do not allow day care children's parents to enter facility is found to be unsubstantiated. Although the allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights.

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Mila Quinto	TELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:	DATE: 01/31/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2023

LIC9099 (FAS) - (06/04)

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