304270959-2-1-2022-06-CC-THOO-CBFP6M-20220208100233

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304270959
Report Date: 02/01/2022
Date Signed: 02/01/2022 12:35:27 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/09/2021 and conducted by Evaluator Stacy Torrence

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20211109091831

FACILITY NAME:	CATALYST KIDS-OAK CREEK		FACILITY NUMBER:	304270959
ADMINISTRATOR:	LUZZI, AMY		FACILITY TYPE:	840
ADDRESS:	1 DOVE CREEK		TELEPHONE:	(949) 551-3275
CITY:	IRVINE	STATE: CA	ZIP CODE:	92618
CAPACITY:	105	CENSUS: 11	DATE:	02/01/2022
		UNANNOUNCED	TIME BEGAN:	12:04 PM
MET WITH:	Amy Luzzi, Director		TIME COMPLETED:	12:45 PM

ALLEGATION(S):

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Staff do not provided adequate supervision.

INVESTIGATION FINDINGS:

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On 02/01/2022, Licensing Program Analyst (LPA) Stacy Torrence conducted an in-person inspection to deliver the finding regarding the above complaint allegation. LPA Torrence met with director Amy Luzzi. The Covid-19 Emergency Response questionnaires were asked. A tour around the facility was conducted, and a census was taken. Observed at the time of the visit was a total of 11 children and four staff members. A review of staff criminal clearance records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 11/09/2021, the Department received a complaint alleging Staff do not provided adequate supervision. Reporting Party (RP) disclosed a group of school-age girls was left unattended while using scissors and the girls cut their hair.

During the investigation, LPA interviewed four staff members, three children, attempted to interview four parents but was only able to interview two parents.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Thuy Ho	TELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Stacy Torrence	TELEPHONE: (714) 300-3599
LICENSING EVALUATOR SIGNATURE:	DATE: 02/01/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/01/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20211109091831

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: CATALYST KIDS-OAK CREEK	FACILITY NUMBER: 304270959
	VISIT DATE: 02/01/2022

NARRATIVE

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During the staff interview, Staff #1 (S1) disclosed there was an incident happened around September 2021 where S1 witnessed Child #2 (C2) cut C2’s own hair. It was during free play, C1 and C2 were complaining to each other that their hair bothered their eyes. S1 observed C2 had a child scissor on C2’s hand and asked C2 what was C2 doing. As soon as S1 asked, C2 already cut C2’s braid. It happened too quick and S1 couldn’t stop C2 from cutting C2’s hair. S1 did not observed C1 cut C1’s hair. S1 talked to C1’s mother about the incident and C1’s mother disclosed C1 cut C1’s hair at home all the time.

All interviewed staff members stated they supervise the children inside and outside all the times and have never witnessed any staff member leaving the children unattended or alone at any time.

During the children’s interview, C1 disclosed observing C2 cut C2’s hair because the hair was all over the place. C1 stated C1 did cut C1’s own hair but did not remember if C1 cut C1’s hair at school or home. C2 disclosed C2 cut C2’s own hair at school because C1 told C2 to do so. Both C1 and C2 stated the following: S1 and S3 were in the classroom when C2 cut C2 hair; S3 took C1 and C2 to room 1 to see the director and director called their parents to inform them about the incident.

LPA Nguyen contacted four parents by phone and was able to interview two parents. All two interviewed parents stated they did not have any concern or issue with the facility.

Based on the information gathered from LPAs' interviews, reviewing records, there was insufficient evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the Staff do not provide adequate supervision did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview was conducted. The Notice of Site Visit was posted. Facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalty of $100. “The licensee was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights.” This report LIC 9099 was provided to the director. First level appeal is to Regional Manager, address is above on the report.

SUPERVISOR'S NAME: Thuy Ho	TELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Stacy Torrence	TELEPHONE: (714) 300-3599
LICENSING EVALUATOR SIGNATURE:	DATE: 02/01/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/01/2022

LIC9099 (FAS) - (06/04)

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