304270998-2-2-2022-06-CC-THOO-CBB7L5-20220203204459

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304270998
Report Date: 02/02/2022
Date Signed: 02/02/2022 11:08:15 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/15/2021 and conducted by Evaluator Stacy Torrence

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20211115155221

FACILITY NAME:	BADEN POWELL HEAD START		FACILITY NUMBER:	304270998
ADMINISTRATOR:	VALERIE RIVERA		FACILITY TYPE:	850
ADDRESS:	801 SOUTH GAYMONT DRIVE		TELEPHONE:	(714) 236-4224
CITY:	ANAHEIM	STATE: CA	ZIP CODE:	92804
CAPACITY:	80	CENSUS: 30	DATE:	02/02/2022
		UNANNOUNCED	TIME BEGAN:	10:26 AM
MET WITH:	Manuel Gomez, Director		TIME COMPLETED:	11:15 AM

ALLEGATION(S):

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Teacher hit daycare child.

INVESTIGATION FINDINGS:

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On 02/02/2022, Licensing Program Analyst (LPA) Stacy Torrence conducted an in-person inspection to deliver the findings regarding the above complaint allegation. LPA Torrence met with Manuel Gomez, Director. The COVID-19 Emergency Response questionnaire were asked. There was a total of 30 preschool children present, with eight staff supervising. A review of staff criminal clearance records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 11/15/2021, Licensing office received a complaint alleging the following: teacher hit daycare child.

Complainant reported while picking up child, child pointed at a teacher and stated teacher hit my face, tummy, and head for spilling milk.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Stacy Torrence
LICENSING EVALUATOR SIGNATURE:	DATE: 02/02/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/02/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20211115155221

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: BADEN POWELL HEAD START	FACILITY NUMBER: 304270998
	VISIT DATE: 02/02/2022

NARRATIVE

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During the course of the investigation, LPA Torrence conducted in-person interviews with four staff members. S1 and S3 disclosed they witnessed C1 and C2 playing sword fighting with their forks, and one of the children knocked over the cup of milk. S2 disclosed overhearing S3 telling C1 and C2 to stop playing with the forks. S1, S2, and S3 stated that when C1 was asked to help clean up the spilled milk she did. S2 stated C1 did not seem upset. S3 reported C1 did not cry or express any sadness when asked to help clean up the milk. Interviewed staff denied hitting any children or witnessing any other staff hitting the children in care.

During the course of the investigation, LPA Torrence conducted in-person interviews with four children. Three out of four children disclosed if the children spilled milk, water, or food on the floor, the teacher would help them clean up. Interviewed children denied any teacher hitting them. LPA Torrence was unable to interview subject child as location of child is unknown.

During the course of the investigation, LPA Torrence contacted eight parents by phone and was able to interview four parents. Interviewed parents had no issues or concerns nor complaints about the facility.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is unsubstantiated.

Exit interview was conducted. The Notice of Site Visit was posted. Appeal Rights was explained. A copy of appeal rights (LIC 9058 1/16) will be provided through email and their signatures on this form acknowledges receipt of these rights. First level appeal is to Regional Manager, address is above on the report.

End of Report

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Stacy Torrence
LICENSING EVALUATOR SIGNATURE:	DATE: 02/02/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/02/2022

LIC9099 (FAS) - (06/04)

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