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During the investigation LPA Odom interviewed complaining party, Licensee, 1 staff, 2 parents, 1 child and reviewed the Children’s Roster.
During an interview on 08/31/22, Licensee (S1) stated they have never yelled or spoken to the children inappropriately. The discipline method they use in the childcare is talking to the children, and if the behavior continues, they will speak with the parents. S1 stated, C1 only attended the childcare for 7 days part-time and full-time. C1 would cry at times but S1 or Staff 2 (S2) would comfort C1. S1 disclosed they sent CP multiple videos of C1 during art activities, learning lessons, lunch, showing that C1 was calm. S1 showed LPA the videos of C1. S1 stated they have never observed or heard S2 yell or speak inappropriately to any children in care.
During an interview on 08/31/22, Staff #2 (S2) stated if a child is not listening or misbehaving, we will talk to them, and redirect the child by giving them a different toy or activity. S2 stated, C1 was only at the childcare for less than 2 weeks. S2 stated they have never observed S1 yell or speak inappropriately to any child in care, including C1.
LPA Odom attempted to interview 4 children on 10/05/22 utilizing live Russian translation via Zoom, however only 1 child qualified for child interview. Child #2 (C2) disclosed staff do not yell at the children and they are happy in the childcare.
LPA Odom attempted to interview 6 parents; however, 2 parents were available to be interviewed on 10/07/22. None of the parents interviewed disclosed any concerns with the childcare, and they all stated they are satisfied with the childcare. P1 stated if their child has any behavior issues S1 will always communicate with them.
Based on LPA facility inspection, observations, interviews conducted with complaint party, licensee, 1 assistant, 1 child and 2 parents, and records reviewed it has been determined there was insufficient evidence that Licensee or staff yelled at C1 and spoke to C1 inappropriately. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.
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