304312693-11-9-2021-06-CC-JHAN-C8N2W5-20211110164458

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304312693
Report Date: 11/09/2021
Date Signed: 11/09/2021 01:57:29 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/14/2021 and conducted by Evaluator Dean Valencia

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20210914135709

FACILITY NAME:	SULEIMAN, RANA		FACILITY NUMBER:	304312693
ADMINISTRATOR:	SULEIMAN, RANA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(949) 293-2690
CITY:	IRVINE	STATE: CA	ZIP CODE:	92620
CAPACITY:	14	CENSUS: 9	DATE:	11/09/2021
		UNANNOUNCED	TIME BEGAN:	12:45 PM
MET WITH:	Rana Suleiman		TIME COMPLETED:	02:45 PM

ALLEGATION(S):

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Licensee does not have an assistant provider in the home.
Licensee does not attend to day care children in a timely manner.
Licensee yells at day care children.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Dean Valencia conducted an unannounced complaint inspection on today's date, 11/9/2021, to deliver findings of a complaint investigation. This is a continuation of an investigation initiated on 9/21/2021. LPA met with licensee. At 1pm the licensee guided LPA on a tour of the facility and census of children was taken. At the time of the census LPA observed 9 (2 infants) children and 2 adults (licensee and 2 assistants) caring for children.

On 9/14/2021 a complaint was filed with the Department alleging Licensee does not have an assistant provider in the home, does not attend to day care children in a timely manner, and yells at day care children.
During the course of the investigation, LPA interviewed licensee and 2 assistants, several parents, 4 children, and conducted 2 separate physical plant inspections and observations of the facility on different dates. During LPA's observations of children in the facility, LPA was able to observe that licensee and assistant exhibited appropriate interactions, and were within compliance of children's personal rights and staff to child ratios.
(continued on LIC9099C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Dean Valencia	TELEPHONE: (714) 215-6737
LICENSING EVALUATOR SIGNATURE:	DATE: 11/09/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/09/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20210914135709

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: SULEIMAN, RANA	FACILITY NUMBER: 304312693
	VISIT DATE: 11/09/2021

NARRATIVE

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(page 2)

Licensee and 2 assistants were interviewed by LPA on 9/21/2021 and during the interviews staff exhibited knowledge of personal rights and capacity/ratio regulations, and protocol, and stated they are always within compliance of capacity/ratio, and personal rights. Parents were interviewed on 11/8/2021, and had generally positive feedback regarding the facility, and had no notable issues related to these reported allegations.

Children were interviewed on 11/9/2021, and from questions LPA had for children there was no information given to support these allegations. From these interviews with staff, parents and children, and physical plant inspections and observations of the classrooms there was insufficient information to create a preponderance of evidence to support these allegations.

Based on all this information the preponderance of evidence standard for these allegations was not met, therefore the above allegations are found to be unsubstantiated. From all of the available information obtained by LPA during the course of the investigation, LPA was not able to determine that these allegations are false or untrue. Therefore, LPA cannot make the determination that these allegations are unfounded; and the most accurate findings would remain at unsubstantiated.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegations are unsubstantiated. Exit interview was conducted, and report was reviewed and discussed. Notice of Site Visit was posted during the visit. The facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100 per day. The facility was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights.

SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Dean Valencia	TELEPHONE: (714) 215-6737
LICENSING EVALUATOR SIGNATURE:	DATE: 11/09/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/09/2021

LIC9099 (FAS) - (06/04)

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