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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304312921
Report Date: 10/25/2022
Date Signed: 10/25/2022 12:17:39 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/15/2022 and conducted by Evaluator Dean Valencia
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20220915110340
FACILITY NAME:ZHANG, MINGQIONG & ZHANG, HANJIEFACILITY NUMBER:
304312921
ADMINISTRATOR:ZHANG, MING & ZHANG, HANJIFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(949) 887-3581
CITY:IRVINESTATE: CAZIP CODE:
92620
CAPACITY:14CENSUS: 7DATE:
10/25/2022
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Mingqiong ZhangTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Provider does not provide adequate supervision to day care children.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Dean Valencia and Giselle Lucero conducted an unannounced complaint inspection on today's date, 10/25/2022, to deliver findings of a complaint investigation. This is a continuation of an investigation initiated on 9/21/22. LPA met with licensee, Mingqiong Zhang. At 9:30 AM the licensee guided LPAs on a tour of the facility and census of children was taken. At the time of the census LPA observed 7 (3 infants) children and 2 adults supervising.

During the course of the investigation, LPA interviewed licensee and an adult assistant, several parents, and 1 child, and conducted 2 separate physical plant inspections on 9/21/22 and 10/25/22. Staff were interviewed by LPA on 9/12/22 and during the interviews staff exhibited knowledge of supervision regulations and stated they are always within compliance of the discussed Title 22 Regulations. A copy of these Title Regulations were provided to the facility for reference. A single Child was interviewed on 10/25/22 and did not provide any information to support evidence towards the above allegation. This was the only child available for interview that was of age to articulate responses. (continued on LIC9099C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Judy HansonTELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Dean ValenciaTELEPHONE: (714) 215-6737
LICENSING EVALUATOR SIGNATURE:

DATE: 10/25/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/25/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20220915110340
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: ZHANG, MINGQIONG & ZHANG, HANJIE
FACILITY NUMBER: 304312921
VISIT DATE: 10/25/2022
NARRATIVE
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(page 2)
Several parents were interviewed via phone call on 10/20/22. From their interviews, evidence to support a preponderance of evidence for the allegation was not provided.

Based on this gathered information over the course of LPA's investigation the allegation Provider does not provide adequate supervision to day care children was not determined to have a preponderance of evidence to support the allegation. In addition to this, LPA was unable to demonstrate that this allegation or that the facility at any point in the past was out of compliance of supervision regulations. LPA was unable to make the determination from the information gathered that this allegation did not ever occur, or that there wasn't a preponderance of evidence to support this allegation, at some point. Due to this reasoning the most factual finding on the allegation, with all available information to LPA during the investigation is unsubstantiated.

Based on all this information LPA gathered, the preponderance of evidence standard for the allegation was not met, therefore the above listed allegation is found to be unsubstantiated. From all of the available information obtained by LPA during the course of the investigation, that there is insufficient evidence indicating that Provider does not provide adequate supervision to day care children. Based on all of the information LPA gathered, LPA was not able to determine that this allegation were false or untrue. Therefore LPA cannot make the determination that this allegation is unfounded; and the most accurate finding would remain at unsubstantiated.

Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is unsubstantiated. Exit interview was conducted, and report was reviewed and discussed. Notice of Site Visit was posted during the visit. The facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100 per day. The facility was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights.

Details of the report were translated in Mandarin via Language Links, and an LIC9058 in Mandarin was provided in person.
SUPERVISOR'S NAME: Judy HansonTELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Dean ValenciaTELEPHONE: (714) 215-6737
LICENSING EVALUATOR SIGNATURE:

DATE: 10/25/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/25/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2